We are family-owned cabinet making business. We supply flat pack and fully assembled cabinets, along with wide ranges of hardwares, appliances, bathroom accessories.
Location: AustraliaMember since: 06 January 2015Seller: kmanufacturing
Top Rated SellerKitchen Manufacturing is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more
Products are fine, courier service was hopeless, advised couldn't deliver as no one was home at the time, despite there being 2 of us at home at the time, and they had authority to leave. 1 week later it arrives, dumped at the door and left without knocking, again with 2 of us at home.
-***t (48)- Feedback left by buyer.
Past 6 months
Verified purchase
Wonderful communication. Very happy with the service rendered. Product as described. Timely delivery.
l***s (341)- Feedback left by buyer.
Past 6 months
Verified purchase
Ordered a cabinet hinge 21 March 25, item did not arrive by 9 April 25. E-bay gave a refund. The company blamed the courier Sendle, who do not track parcels in Queensland. A another ordered 10 April 25.The company advertise on Ebay under two different names otherwise I would not have ordered from them again. The item did not arrive by 29 April 25. Ebay gave a refund. The company deny liability for two orders that didn’t arrive is unacceptable They chose a low cost courier who didn't deliver.
Reply from: kmanufacturing- Feedback replied by seller kmanufacturing.- Feedback replied by seller kmanufacturing.
I do understand the frustration. We did all the right thing on our end but it is just out of our control. Ebay didn't even give us the chance to response to your case. They just decided to refund you because the postage was done through them. We didn't chose the cheap courier. We actually paid $13.77 for the postage label while you paid only $9.00.
r***r (28)- Feedback left by buyer.
Past 6 months
Verified purchase
Package arrived on time and were as advertised. Did the job