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About us

A proudly Australian owned company, shipping quality replacement skylight spare parts Australia wide.
Location: AustraliaMember since: 04 December 2016Seller: lifes_essentials_online
Top Rated SellerSkybrite Skylight Spare Parts is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Store policies

Returns
Postage
Warranty
Data Privacy

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage costs
4.1
Postage speed
4.8
Communication
4.9

Seller feedback (456)

  • 3***s (308)- Feedback left by buyer.
    Past month
    Verified purchase
    Diffuser is well made. Great packaging so it arrived in perfect condition. Would use this seller again. Thank you. It would have been nice if it was sent the first business day after purchase as it arrived one day too late for me to install.
  • a***_ (0)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Have bought from this seller before without issue but this time was different, The package was unable to be picked up by the courier then communication with seller was average at best, after reaching out about the product not being shipped I was told it had been processed and would receive a tracking number shortly. 7 days later I had to reach out again as there was still no update, did not get a reply for 2 more days. Hit and Miss with this seller I guess.
    Reply from: lifes_essentials_online- Feedback replied by seller lifes_essentials_online.- Feedback replied by seller lifes_essentials_online.
    Hi Damien, We are sorry to hear you were unhappy with our service. Your order was received on the 11th, dispatched on the 13th and delivered by the 21st from Qld to ACT. We did our very best during trying times. Cyclone Alfred disrupted our telephones, internet and flooded our office. Your tracking number should have been updated to your eBay account and we apologise for not getting back to you quick enough regarding your enquiry. Best regards, Lifes_essentials_online
  • d***u (52)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good quality product - Arrived securely packed, no damage (which was a concern for me) but was exactly as it was stated and fitted back in the slot with no issues.
  • 0***t (45)- Feedback left by buyer.
    Past month
    Verified purchase
    Followed up on the order as it’s next day dispatch, was an issue in manufacturing, ad says Australia post delivery, it was by couriers please, still haven’t received the item. Have contacted the transit company on 3 occasions. A little misleading to say Australia Post delivery and then 3rd party send it.
    Reply from: lifes_essentials_online- Feedback replied by seller lifes_essentials_online.- Feedback replied by seller lifes_essentials_online.
    Thank you for your feedback, and we’re very sorry for the inconvenience you’ve experienced. We understand your frustration regarding the unexpected delay. While our standard delivery method is Australia Post, at times we may engage other trusted third-party couriers at our discretions per our terms. We have contacted the carrier on your behalf and hopefully it is resolved soon.
  • 7***m (19)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Would recommend this purchase. The item arrived as described and on time. Postage was to high though..
  • c***e (81)- Feedback left by buyer.
    Past year
    Verified purchase
    Exactly what I was after. Great communication, delivery time and well packaged. Highly recommend this seller.

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