Good/fast communication. Seller answered all questions. Packaging was well done (important!). Shipping was fast. Incorrect description: advertised for i5 2.5GHz and I actually received an i7 w/2.9 GHz (I think it is?--my laptop is @ home). Would still purchase from again. Confident in seller.
Reply from: macdex- Feedback replied by seller macdex.- Feedback replied by seller macdex.
We actually sent you a more powerful Mac for the same price!
a***a (49)- Feedback left by buyer.
Past month
Verified purchase
During my “looking” phase, seller was very prompt to respond with great information. After purchase, shipping was prompt and item received about a week after ordered. Packaging was excellent - very well done. Item was exactly as described. I’m very pleased with the purchase.
-***4 (1)- Feedback left by buyer.
Past month
Verified purchase
Once the seller found out about that USPS lost product and it never got shipped the seller MacDex immediately took care of the issue. I have already required some info on another product from the same company. Thank you for your immediate attention to this request.. It’s great to work with people who are customer focused and care about their customers. Look forward to working with you in the near future. Thank you again for being a caring and outstanding business…… Ron
6***s (22)- Feedback left by buyer.
Past 6 months
Verified purchase
“I had a good experience overall. Communication was minimal at the beginning, but they turned out to be truly honest and wonderful people. The quality of their work is excellent—absolutely top-notch. However, the packaging in this case could have been improved; it felt less desirable than expected. Despite that, they are highly professional, and I would rate the entire experience a perfect 10 out of 10.”
m***o (1240)- Feedback left by buyer.
Past 6 months
Verified purchase
Nice vintage Apple power adapter. Perfect for an old PowerBook G3. Good value, well packaged,fast shipping and as described. Thanks!
-***- (1184)- Feedback left by buyer.
Past year
Verified purchase
I Don't know what happened with this seller. I ordered 2 of these, from this seller. Both of these HD's failed to power up upon arrival! Thus, these purchases are/were worthless purchases. I contacted the seller. They said that they personally tested these, and improved their packaging, but they still arrived DOA (Dead on Arrival). This really sucks. I had such great plans for these hard drives. But both failed to spin up upon arrival!!! What a waste of $$$.
Reply from: macdex- Feedback replied by seller macdex.- Feedback replied by seller macdex.
You had to ask for troubleshooting instructions. One we could possibly think that got damaged on transit, but two of them? Rather than posting negative feedback you should have communicated with us. Why not communicate?
Negative feedback does not help troubleshoot the drive