16K items sold
3.0K followers
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About us

Our vision at Mencap is simple.
We want the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Location: United KingdomMember since: 03 May 2018Seller: mencapretailuk

Business details

VAT number: GB 791483106

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage costs
4.9
Postage speed
5.0
Communication
5.0

Seller feedback (6,850)

  • o***p (3027)- Feedback left by buyer.
    Past month
    Verified purchase
    The item arrived in time but was not as described. It was advertised as "New In Box." The item is actually used. It is in a box, but it has clear signs of usage. The seller should try to be more accurate in descriptions. If the seller had not been a charity, I would have given neutral feedback. Please try to do better in future.
  • 8***r (1226)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    These are brand new never worn, not used excellent as described. Cannot fault the goods in any way! Not in original packaging but they they were wrapped nicely in tissue paper and a plain box. Perfect service and excellent value for money. Thank you very much
  • 0***3 (1490)- Feedback left by buyer.
    Past year
    Verified purchase
    This item exceeds expectations and matches the detailed description provided. The seller is supportive and maintains exceptional communication, ensuring a smooth transaction from start to finish. Delivery was prompt and efficient, arriving well within the expected timeframe, which is truly impressive. Moreover, the packaging demonstrates high care and attention to detail, ensuring the item arrives in perfect condition. The experience was seamless. I highly recommend the seller
  • m***m (118)- Feedback left by buyer.
    Past year
    Verified purchase
    A+ SELLER - ITEM AS DESCRIBED - FAIR PRICE - COUPLE OF DAYS FOR DISPATCH - SPOT ON POSTAGE COSTS - WELL PACKED - I WOULD RECOMMEND TO OTHERS. . .
  • f***4 (542)- Feedback left by buyer.
    Past month
    Verified purchase
    Jane Austen Her Life and Letters received exactly as described. Very quickly despatched and delivered. Seller took great care with packaging to ensure safe delivery. Great price and postage. I am very happy with the book. Highly recommendable seller. Thank you Mencap Retail U.K.
  • 0***m (489)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    All as described, sealed in manufacturer's wrapping. Arrived in new condition, thanks to stout cardboard packaging. Good price. Swift dispatch and delivery. Happy to buy again.

About us

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