I purchased three of these DX100 printers from Miami Digital and received them quite quickly. Had an issue with one of them arriving damaged possibly in shipping. I was interested in returning it for one that was not damaged. The seller did not want to exchange so I had to do a return on with Ebay instead. Like I said, the two units that arrived in one piece are great and I am very happy with them. I hope to be getting a third printer soon.