I ordered the wrong item. My mistake. Seller replied, no refund or exchange as item not faulty. I would have been happy with an exchange or refund and covered all postage costs. Seller advised to resell item. Seriously ? I have never had an issue with any on line purchase and the first time i have purchased an incorrect item, this is the customer service i received.
0***3 (225)- Feedback left by buyer.
Past 6 months
Verified purchase
Easy to deal with, great communication. Happy to do business again. Thanks guys
1***a (360)- Feedback left by buyer.
Past 6 months
Verified purchase
Came in quick package was neatly packed no damage
6***a (1958)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller and fast postage
l***e (64)- Feedback left by buyer.
Past year
Verified purchase
Ordered this strut bar in December still haven't got this, seller said no stock available but is still selling these on ebay. I opened a case in January because still didn't get it. Seller said they would delay my shipment because of the case with ebay. Fraudulent company.
Reply from: moonlightracing- Feedback replied by seller moonlightracing.- Feedback replied by seller moonlightracing.
Unfortunately there were some logistical delays with this particular product, customer has been refunded as requested.