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About us
Welcome to MyPhonez eBay Store. We deal in Mobile phones ( Apple, Samsung, Huawei, Xiaomi, OPPO, Telstra) and all type of mobile accessories, such as Cases for iPhone, Samsung, HTC, LG, iPad, iPad Air, and other models, we have chargers, tempered glass, fashion cases, and cheap Nokia, iPhone, HTC, Samsung, Xiaomi, Huawei, and other models.
100% Australian owned and operated. We are a reliable business dealing outlet based in Australia.
We Provide Free Express Postage Service through Australia Post.
We provide 12 months (1 year) seller warranty for all Phones.
We test our refurbished products through Blancco Certified 72-Point Checklist and make sure that our all refurbished products are in Best, Excellent condition and we sell as we describe.
Our customer support is one of the best in Australia Wide. We reply to our customer within 24 Hours even on Public holidays.
Our Prices are best and cheapest in market. We aim to serve our customers and not take advantage from them.
100% Australian owned and operated. We are a reliable business dealing outlet based in Australia.
We Provide Free Express Postage Service through Australia Post.
We provide 12 months (1 year) seller warranty for all Phones.
We test our refurbished products through Blancco Certified 72-Point Checklist and make sure that our all refurbished products are in Best, Excellent condition and we sell as we describe.
Our customer support is one of the best in Australia Wide. We reply to our customer within 24 Hours even on Public holidays.
Our Prices are best and cheapest in market. We aim to serve our customers and not take advantage from them.
Store policies
Postage
Returns
Warranty
Data Privacy
Seller Feedback (16,028)
s***o (586)- Feedback left by buyer.
Past month
Verified purchase
Phone listed as brand new never used but seller dispatched phone 8 days latter (listing stated same day dispatch) The phone I received was old refurbished activated 2021 (see photo). I contacted the seller seeking compensation for the price difference between new and refurbished. He offered $15. I think he was making a joke. Be warned this seller is not to be trusted!!
Reply from: my-phonez- Feedback replied by seller my-phonez.- Feedback replied by seller my-phonez.
We are sorry again but as we are communicating and assisting you.
Please at least wait for the solution before posting negative feedback.
We have already shared with you that it was a listing error and we have also offered you a return process for the full refund.
You should also mention about the return process for full refund on the feedback.
Please confirm so we can start a smooth return process for full refund.
e***e (29)- Feedback left by buyer.
Past year
Verified purchase
I ordered an iPad Pro which was the cheapest I could find. It was delivered very quickly. Unfortunately, it was damaged in transit despite being well packaged. I informed 'my-phonez' who immediately offered a full refund or replacement.I decided that as the damage was only cosmetic to keep the item. I was offered compensation which I gratefully received.The customer experience was excellent and I would not hesitate to recommend them.
3***8 (350)- Feedback left by buyer.
Past year
Verified purchase
Arrived safe and sound well packaged unbelievable deal and quality like new samsung s21 5g unlocked with charger and cable superb condition. Awsome store with honest descriptions of products at unbeatable prices with very fast shipping feel safe shopping here at my-phonez excellent customer care and communication 😀
g***a (157)- Feedback left by buyer.
Past 6 months
Verified purchase
The item I purchased was advertised as unlocked to a telecommunications network. I checked with the vendor and they guaranteed that it was unlocked. When I received the item it was actually locked to Telstra. Vendor asked for item to be returned and advised that they would send an item of equal or greater value that was unlocked. I returned the item they said that there were no
unlocked devices available and refunded my money. A very big run around and I feel deceived by this company. Beware!!
Reply from: my-phonez- Feedback replied by seller my-phonez.- Feedback replied by seller my-phonez.
We sincerely apologise if you received a locked model. Rest assured, we made every effort to supply an unlocked version, however, it is currently unavailable. To prevent further delay and inconvenience on your part, we have opted to issue a refund instead.
a***i (587)- Feedback left by buyer.
Past 6 months
Verified purchase
Best shopping experience on eBay. Product description was accurate. Great communication. Delivery took one day. Couldn’t be happier with the service A+++
l***l (412)- Feedback left by buyer.
Past 6 months
Verified purchase
Absolutely love the phones and they stayed in contact with me through the whole sale , excellent condition as described and the service was above and beyond what I’ve come to expect from eBay , thank you so much for this transaction running so smoothly, also I got the phone today on the 12th , wasn’t expecting them till the 16th so we’ll done . Cheers