The one I ordered was out of stock. Seller promptly contacted me, sending several messages, offering another one which cost more in place at no extra cost to me. He even contacted me by phone to ensure I got the messages and resolve the issue quickly. I accepted the offer. The solid stone marble Urn arrived in a well packed box safely.
*****- Feedback left by buyer.
Past 6 months
Verified purchase
Great customer service and a quality product. Beautiful marble urn. Arrived in good condition, well packed.
a***3 (1258)- Feedback left by buyer.
Past 6 months
Verified purchase
"SOLID PEWTER, NAPOLEON/OFFICER ON HORSE FIGURINE/STATUE" came broken. Or seller sent me a broken item. Seller called my phone after I opened a return case and told me to attach the broken figurine with super glue and offered me $10 refund. When I declined, seller then asked me to return the item for refund. Seller did not email me a return label. eBay did. Do Not buy this statue. Seller will super glue the statue and sell it to the next buyer.
Reply from: nedkellycollections- Feedback replied by seller nedkellycollections.- Feedback replied by seller nedkellycollections.
My friend I have been selling goods on eBay for the last 15 years and never had a negative review until now. No eBay seller in his right mind will send broken items to the buyer. However, item get damaged or broken by the freight companies, in your case by Australia Post. You must be new to eBay to suggest that a seller can knowingly send the damaged items to the buyer. The reason I called you is that eBay wants to resolve the matter between the buyer and seller first. You purchased a 1.5kg pe
2***c (2)- Feedback left by buyer.
Past 6 months
Verified purchase
The statue is exactly what we wanted and is top quality and was packaged extremely well and received in top condition.
m***- (8)- Feedback left by buyer.
Past year
Verified purchase
I highly recommend this item! The price is excellent, and the staff are very accessible and responsive for any needs. The delivery is prompt, and you get a fancy genuine belt without breaking the bank. I would definitely suggest this to anyone looking for a stylish and affordable option.
6***l (154)- Feedback left by buyer.
Past 6 months
Verified purchase
GREAT PRODUCT KEPT UP TO DATE DURING DELIVERY PROCESS