The seller communicated well and in a timely manner that they did not have the original size I requested. The item was packaged well and arrived very quickly. All the accessories were delivered as well. The new items were just as pictured and new condition. There was a ribbit missing(gullet). It should be an easy fix. The saddle is all leather of good quality and the saddle is comfortable. My grand daughter is riding in the saddle and loves the pink color.
5***b (172)- Feedback left by buyer.
Past 6 months
Verified purchase
Fits well and works with my light weight blanket. Very fast shipping. Description is accurate. Pricing is very competitive. Great seller.
0***2 (491)- Feedback left by buyer.
Past year
Verified purchase
Awesome Seller! Very professional and patient.
Responded to all questions. Duster as described. Fast delivery. Hope to do business with again soon. Recommend to all. 5⭐️⭐️⭐️⭐️⭐️
u***a (54)- Feedback left by buyer.
Past 6 months
Verified purchase
The item I ordered was exactly as described. Fast Service. Item came in early. Satisfied customer.
-***j (54)- Feedback left by buyer.
Past 6 months
Verified purchase
The coat was much larger than a normal large. Like in a Carheart. More like an XXL. When I returned the item, the seller didn't acknowledge the return until I reached out to them. They wouldn't refund the money until I contacted the post office to get the tracking number. Only then did they acknowledged getting it back... refunding me a portion of the cost, not including $11.00 to ship the item back. They charged my card 74.66 and refunded me 64.93.Stay away from this seller!
Reply from: newenglandtack- Feedback replied by seller newenglandtack.- Feedback replied by seller newenglandtack.
We dispatched the size you ordered, and this is the first such complaint we've encountered. Our return policy stipulates that the buyer covers return shipping costs, and unfortunately, you did not initiate the return through eBay, making it challenging for us to track. You sent us the tracking number as soon as we did; we have refunded you. As per our records, we refunded $59.99, deducting the $9 shipping fee. If there was an error on our part, we would not have deducted the shipping cost.
0***2 (491)- Feedback left by buyer.
Past 6 months
Verified purchase
Great Seller! Item as described. Duster fits perfectly. Quick delivery. Hope to do business with again. Recommend to all. 5⭐️⭐️⭐️⭐️⭐️