The book was as expected. Everything was great except the shipping packaging. There was no protection or cardboard for the book. The package was ripped open and the book had been rolled and shoved inside my mailbox (soft cover). I’m lucky that the book was okay through that. I’m glad I have this item now!
Reply from: thefruitfulstand- Feedback replied by seller thefruitfulstand.- Feedback replied by seller thefruitfulstand.
Hi there! Thank you so much for your valuable feedback. As a stay at home mom to an 8 week old just starting out as a full time seller, there is nothing more important than being able to improve and gain the knowledge of proper shipping methods. With the book being so thick and sent via media mail, I put trust in the postal service to properly handle this package when I shouldn't have. I have now ordered proper mailers and do not bend stickers for all book orders going forward.
n***a (230)- Feedback left by buyer.
Past month
Verified purchase
Very responsive seller and accommodating. Quick shipping.
-***g (63)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast shipment, packaged well, motivated seller.
u***f (156)- Feedback left by buyer.
Past month
Verified purchase
Awesome gloves, fast shipping, item as described. Thank you.
-***- (88)- Feedback left by buyer.
Past 6 months
Verified purchase
Shipping & Value
Reply from: thefruitfulstand- Feedback replied by seller thefruitfulstand.- Feedback replied by seller thefruitfulstand.
Thank you so much for your purchase! I know you will enjoy that super cute tiny surfboard, it came with me on every new adventure in my life and was a decoration in every house I had when I lived in Hawai‘i.
p***- (46)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller made right on items purchased that were damaged in transit. Resolution fair and speedy.
Reply from: thefruitfulstand- Feedback replied by seller thefruitfulstand.- Feedback replied by seller thefruitfulstand.
Hi! Thank you for your positive feedback despite a terribly sad situation. Buyer was issued a full refund despite 5 of 8 items making it there in one piece. At NorCal Nifties we want it to be known that we take care of our customers! I have ordered air pillows and bubble wrap for all orders containing fragile items going forward for proper security in transit. Thank you again for your purchase and astute level of communication.