I brought for a fair price, description did not state there was any faults at all. The dress arrived with a missing button on the sleeve - held together with a safety pin.
I contacted the seller, asked for a part refund, which is only fair, as I still want the dress. Annoyed because I would have brought from elsewhere. They wouldn’t part refund and stated I had to open a case - there appears no way to do this. Very disappointing.
Reply from: ochrecollective- Feedback replied by seller ochrecollective.- Feedback replied by seller ochrecollective.
I'm so sorry you are unhappy with the dress. As I have not received a return request or a photo of the fault I am unable to send a refund. There is a spare button on the inside tag which you should be able to attach where the other one is missing. I am also really happy to do this if you would like to return and receive a full refund. I'm sorry I missed the flaw.
y***0 (550)- Feedback left by buyer.
Past 6 months
Verified purchase
Postage just right amount packaging looks very neat describe very well good value
and communication is really good
i***e (383)- Feedback left by buyer.
Past 6 months
Verified purchase
Amazing seller, super fast shipping and value. Items are perfectly as described, would definitely buy from again, tysm! 💓🫶🏻
v***v (860)- Feedback left by buyer.
Past 6 months
Verified purchase
Great Seller. Fast Postage. Wonderful Communication. Item Just As Described. Thank you ☺️
i***1 (184)- Feedback left by buyer.
Past month
Verified purchase
Well packaged, fast delivery, great communication and a quality item for a a great price. Highly recommend.
-***7 (75)- Feedback left by buyer.
Past 6 months
Verified purchase
as described good value arrived on time well packaged