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oz.homeware.online

oz.homeware.online

83K items sold
1.9K followers
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About us

OZ Homeware is a direct importer of bathroom ware,
kitchen ware, accessories and lots of other
fashion products. Welcome to our shop and wish you have a good buying experience.
Location: AustraliaMember since: 11 October 2013Seller: oz.homeware.online
Top Rated Selleroz.homeware.online is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive1,236- positive feedback in last 12 months
Neutral8- neutral feedback in last 12 months
Negative5- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage costs
5.0
Postage speed
5.0
Communication
5.0

Seller feedback (19,456)

  • a***u (14)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item was exactly as described disappointed in delivery driver we were sitting just inside an open door and he left parcel on an air con unit 20 mtrs away
  • r***r (448)- Feedback left by buyer.
    Past year
    Verified purchase
    When I received this product I realised it was the wrong size that I ordered. I had this verified by the Seller. No problem and the correct one sent out to me. I was also given a Reply Paid label to return the incorrect one. I thank you very much for your attention and prompt emails. Much appreciated.
  • t***t (51)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent communication with seller. Item arrived damaged due to delivery person throwing over my fence, but when I contacted seller they immediately sent out a new replacement which was promptly received. Highly recommend this product and this company.
  • e***l (114)- Feedback left by buyer.
    Past month
    Verified purchase
    Vanity sink delivered as a crack at the corner. The box was open. Probably they dropped the box while they delivered it. He partially paid back without hesitation. Thanks.
  • v***4 (1811)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item never arrived. Seller stopped communicating. Express delivery is a joke as it never was delivered. Seller very poor at communicating and taking responsibility for their actions. Have filed a dispute for a refund and will never purchase from this seller again. Worst experience ever as a long term EBay member . Buyer beware as I got burnt and the process for a refund is long and time consuming. Have filed a dispute and have asked EBay to investigate this seller. Not happy.
    Reply from: oz.homeware.online- Feedback replied by seller oz.homeware.online.- Feedback replied by seller oz.homeware.online.
    Hi there, please accept our sincere apology for any inconvenience. Your request has been given top priority. However, we have not yet received any updates from AU POST. Therefore, we have already fully refunded your payment before AU POST completes the investigation. Please understand that various situations can arise during delivery. Nonetheless, we are always here to help. Please check the full refund and let us know if you have any further needs. Thank you.
  • r***9 (394)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described, well packaged, good communication, fast postage, thank you.
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!181/1000