ozsmartsupplies

Seller feedback (37)

• t***t (1982)- Feedback left by buyer.

  Past month

  Verified purchase

  Fast shipping, high-quality product, as described, well packaged. Excellent! Five-star seller. Thank you ⭐️⭐️⭐️⭐️⭐️
• 1***v (335)- Feedback left by buyer.

  Past month

  Verified purchase

  I messaged the seller to confirm the item was new in box and that the item was in Australia. The Seller confirmed yes & yes. Then I get tracking that the item was on its way from China. Then I get a cancelled delivery notice "return to sender" The seller then messaged me to say they will refund my payment. Effectively the seller wasted my time. I purchased a CPU at the same time and got the same service. I would not purchase off this seller again.

  Reply from: ozsmartsupplies- Feedback replied by seller ozsmartsupplies.- Feedback replied by seller ozsmartsupplies.

  Hi, I sincerely apologise for the experience. It was never our intention to mislead. At the time of your message, we believed the item would ship from our local warehouse, but due to stock issues, it was dispatched from overseas. The return was unexpected, and I issued a full refund as soon as I was made aware. I'm truly sorry for the inconvenience and frustration caused, and I appreciate your feedback—we’re working to prevent this from happening again.
• i***c (89)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item couldn't be delivered to my remote address however a refund arrived promptly and communication was good when advising me of what the problem was.
• 8***j (631)- Feedback left by buyer.

  Past month

  Verified purchase

  Love to recyclable packing. Arrived today and I’ve been using it all morning. Recommend highly
• o***1 (18)- Feedback left by buyer.

  Past month

  Verified purchase

  This guy put on location in Dockland Australia when I ordered and had checked with tracking number this item is coming from China which it take longer time to come and there is something cheating and hidden information, I am now still waiting for my item to come but never buy anything from this guy and absolutely do not recommend to any one and also if Ebay still can’t do anything with this I will stop shipping from this platform.

  Reply from: ozsmartsupplies- Feedback replied by seller ozsmartsupplies.- Feedback replied by seller ozsmartsupplies.

  Hi, I'm truly sorry for the confusion and frustration caused. While we are based in Melbourne and list items under our primary location, some products are shipped from our international warehouses when local stock is unavailable. This should have been clearer, and I regret that it felt misleading. I’ve now processed a full refund for your order. You’re welcome to keep the item if it arrives — I genuinely hope you enjoy it as much as you’ve enjoyed leaving your review.

  
• 7***3 (4)- Feedback left by buyer.

  Past month

  Verified purchase

  Item as described and received in good time, obviously drop shipped but no issue due to the fast shipping.