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About us
oz-toponline is a professional eBay auction team. We sell latest Fitness goods, Poker Chips, Office Chair, Solar lights, Tools, Winch, Telescope...
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Postage
Returns
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Seller Feedback (3,510)
r***r (503)- Feedback left by buyer.
Past 6 months
Verified purchase
Outstanding service and quality product- also when I thought I had delivery issues- they sorted it out ASAP and immediately corresponded with me and helped track my package ( the second one of the same chicken netting) I highly recommend this company and product and service
l***e (436)- Feedback left by buyer.
Past 6 months
Verified purchase
*Do NOT buy this product!*
SCAMMER SELLER.
Postage took a week not days.
The product is NOT memory foam but rather a cheap foam with poor quality.
Listing stated Memory foam material.
I lodged return request on the same day I received the item.
Seller did’t corporate to make the return process easy and tried to find any reasons to make return is invalid.
One of the condition item must be unopened- HOW? You need to open the product to feel / touch it.
AVOID THIS SELLER AT ALL COST!
Scammer!
Reply from: oz-toponline- Feedback replied by seller oz-toponline.- Feedback replied by seller oz-toponline.
Our apologies for the issue. Before we ship any product, it undergoes several stages of quality checks and we intend to provide only the highest quality items to our customers. We are sorry to hear that the product does not meet the quality you have expected. On 11 March, one of our representatives informed you regarding our change of mind policy wherein the item/s are NOT opened, used, worn, or damaged due to hygienic purposes and for our customer's safety. Your understanding is appreciated.
2***7 (245)- Feedback left by buyer.
Past 6 months
Verified purchase
The seller refused to send the item unless I paid a further $100 for shipping. I already Paid $256, which would bring the total up to $356 for shipping.
I obtained quotes for shipping and showed the seller the quotes, which were for $186 from TNT, half price to what the seller was trying to charge. They still refused to send the item.
I offered to have the item picked up, and they refused.
Very difficult to deal with.
I don't recommend this seller.
Reply from: oz-toponline- Feedback replied by seller oz-toponline.- Feedback replied by seller oz-toponline.
Our apologies for the issue. On 30 November, one of our representatives informed you regarding the short payment and asked for an alternative address. We hope you can understand that the courier charges us depending on item weight and dimension. Unfortunately, our postage calculator on eBay has an issue that currently we are unable to fix. Due to this, the correct postage amount was not charged for your order. We hope for your kind understanding. Thank you.
o***t (419)- Feedback left by buyer.
Past month
Verified purchase
40L dual bin. Arrived in a huge box. Exactly as described. Being tall it’s great to place it next to bench, when cooking /cutting up veggies and food scraps, the height is nice. Don’t need to bend down. A bit pricey, however, it’s a Great bin.
6***a (117)- Feedback left by buyer.
Past 6 months
Verified purchase
the transaction went bery smooth n staff was quick n responsive to any my question. The only problem was with the delivery company with false n incorrect update on delivery ...by far. Ricdiculous update it has... very unprofessionals. but over all iam happy with my purchase n yes i will recommend Oz-Toponline.....
a***a (13)- Feedback left by buyer.
Past 6 months
Verified purchase
Everything fine all came as kit form in one box packed in foam. New as described.