Before I start I would say that the seller was extremely nice and tried to offer me half my money back, but the issue for me was about principle as when I opened the item one was broken and the broken piece was not inside the box,so this told me that the item was broke before it was packaged. I was offered money back but my point wasn’t made and I wouldn’t want any other customer to be disappointed as the issue was with the person who packaged it and should have noticed that it was broke,
Reply from: paint-pod- Feedback replied by seller paint-pod.- Feedback replied by seller paint-pod.
I understand your frustration, and I truly apologize for the inconvenience caused. As mentioned in my earlier message, the item was packed securely in a box to ensure its safety during transit. However, unfortunately, it was damaged in shipping. I did offer a full refund to resolve the issue, but since it was not accepted, I would like to discuss other possible solutions. Please let me know if there is any other way I can assist or if you have another resolution in mind.
e***s (451)- Feedback left by buyer.
Past 6 months
Verified purchase
quick delivery, great value - description was spot on very pleased
e***l (842)- Feedback left by buyer.
Past 6 months
Verified purchase
Order dated on 29 Jan, 2025 delivered on 1 Feb, brilliant service good price quality new and shiny.
o***y (1861)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast delivery, Great service and item. Good condition and value for money, 5*Ebayer Many thanks
h***h (7578)- Feedback left by buyer.
Past 6 months
Verified purchase
Good ebayer, item as described, fast to post, many thanks.
g***n (556)- Feedback left by buyer.
Past 6 months
Verified purchase
Thank you, great shelf supports, fantastic value and arrived in perfect new condition very quickly. Excellent seller.