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About us
Welcome to PATERSONS. I am a UK seller producing signs and mugs.
Business details
Business name: Alan PatersonFirst name: ALANLast name: PATERSONAddress: 166 STOBO, G74 3HJ EAST KILBRIDE, United KingdomEmail: theshoeguy3@hotmail.com
Seller Feedback (23,347)
0***0 (1172)- Feedback left by buyer.
Past month
Verified purchase
It’s great👍 just as seen and described . Good communication Fast delivery and well packed .I recommend this seller
o***1 (18006)- Feedback left by buyer.
Past month
Verified purchase
Thank you, I'm really pleased. Great item exactly as described. Arrived quickly and well packaged. Great customer service.
6***6 (124)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived before estimated time, well packed and exactly as described. Well pleased with purchase, quality item. Great seller.
e***j (160)- Feedback left by buyer.
Past month
Verified purchase
Item arrived promptly and was well packaged and in A1 condition as described by the seller. Would recommend to others for future purchase , thank you 😊
4***7 (77)- Feedback left by buyer.
Past 6 months
Verified purchase
Hello,
I received my Saturn picture today (9/4) but regrettably have to tell you it is damaged.
One corner is bent and there are several 'dinks' in it too. I have to say I am very disappointed, as my Fireball XL5 picture ordered recently was also not right. It was curved down in one corner but I was able to ease it flat again.
Obviously this is no fault on your part; it's down to the careless postal service so a negative feedback would be inappropriate.
What do we do about this please?
Thank you
Reply from: tsg_signs_and_mugs- Feedback replied by seller tsg_signs_and_mugs.- Feedback replied by seller tsg_signs_and_mugs.
As a BIG fan of Fireball XL5 I can't have you with a damaged product. I will get replacements of this and the picture of planet Saturn in the post to you first thing in the morning. This time I will place them in a box so it will be impossible for them to be bent or dented.
Any damages I will always replace immediately with no quibble. Thankfully damages are quite rare but you can be assured that any problems I will replace with a sincere appology and absolute zero fuss.
3***1 (759)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent service, first class eBay seller, item securely packaged, excellent communication.