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phoneinc_digital

6.5K items sold
194 followers
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About us

Location: AustraliaMember since: 16 June 2008Seller: phoneinc_digital

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage costs
4.8
Postage speed
4.9
Communication
4.9

Seller Feedback (1,429)

j***0 (1730)- Feedback left by buyer.
Past year
Verified purchase
.good ebayer,speedy delivery,good communicator,great price.5 star
6***1 (2000)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast delivery, excellent value. Highly recommended item & seller AAA+++
a***o (134)- Feedback left by buyer.
Past 6 months
Verified purchase
packing was very abvious that this is a brand new product. Everything was just as advertised. Delivery on time. No hesitations to purchcase from this store again. *****
v***e (599)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller, well described and good shipping. Thanks very much. A+
b***i (731)- Feedback left by buyer.
Past 6 months
Verified purchase
I bought the phone, and paid immediately. Then the seller reported the item was not available - that was just disappointing. The refund was prompt - that was good. But then the seller decided to LIE to eBay about why the transaction was cancelled and stated that the buyer requested the cancellation. That LIE was totally unnecessary! - but is enough to convince me that I will not trust this seller ever again. Integrity is everything - always!
Reply from: phoneinc_digital- Feedback replied by seller phoneinc_digital.- Feedback replied by seller phoneinc_digital.
Dear customer, We actually got your permission to cancel this order. We done as your request-"refund" Hope you would understand. Thank you
Follow-up from: b***i- Feedback followed up by buyer.- Feedback followed up by buyer.
Of course I 'agreed to it', BUT I did not initiate it. I had no choice because you were unable to supply the ourchased item. You should have admitted to eBay that the reason for the cancellation was 'you being unable to supply' and not suggest that the customer changed his mind and decided to cancel. Get your story straight; state the truth and accept responsibility for your failed transaction. I trust you even less now than I did before.
1***l (544)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent experience. Smooth transaction. Fast delivery. Great seller to do business with. Item is brand new and works great!