plmzwaitu

Seller feedback (2,545)

• 1***r (551)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Product misrepresented in add said suitable for indooruse contrary to manufacturers manual. Arrived missing accessories that were advertised as included. Box damaged in transit due to poor packing. Seller would not supply reply paid label for a return so return would have cost about additional $25. In the end I accepted a partial refund because I did not trust this seller to provide me with a full refund when the item easy received. Do not buy from this seller.

  Reply from: plmzwaitu- Feedback replied by seller plmzwaitu.- Feedback replied by seller plmzwaitu.

  Dear customer if you do not satisifed with this item i can offer you extra 5 AUD as compensation and will you pls also kindly help remove the bad rating for us too best regards

  
• 1***_ (278)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item received very quickly, as described, well packed. Recommend Ebayer.
• a***h (292)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The seller PLMZWaitu sent the wrong item and refused to provide a prepaid return label. They offered a partial refund and gave an off-eBay return address. I had to ask eBay to step in. eBay issued the return label and processed a full refund. Very poor service – would not recommend. Will never buy from them again.

  Reply from: plmzwaitu- Feedback replied by seller plmzwaitu.- Feedback replied by seller plmzwaitu.

  Dear customer We apologize for any inconvenience. How about we offer you a partial refund as compensation and you can keep it for your convenience, is that okay? Alternatively, please let us know your requirements and we will do our best to meet them. We are waiting for your response.
• 8***i (117)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Product as specified / quick delivery Asked a couple of questions which were promptly and helpfully responded to Recommend

  
• y***y (252)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller contacted me and said they could not send item after listing item as sent. They wouldnt issue refund despite me asking many times. They insisted I cancel order which is odd given they were ones cancelling order. After a couple of weeks of many messages when item due date arrived I went to Ebay to request refund. Seller claimed that item was damaged but at same time was advertising the same item saying 10 in stock. AVOID THIS SELLER - May be a scam to hold your money as long as they can.

  Reply from: plmzwaitu- Feedback replied by seller plmzwaitu.- Feedback replied by seller plmzwaitu.

  Dear customer sincerely sorry that as the item is defective so we have cancel your order and make a full refund for you if you did have already received the money can you pls also kindly help remove this bad rating for us too ? if later you have anything else needed in our store we can offer you some discount as compensation is that Ok foryou ? or if you have any request pls feel free to let us know waiting for your reply best regards
• 1***e (179)- Feedback left by buyer.

  Past month

  Verified purchase

  I received my product and was following the installation instructions. Plug the item in and a big flash came from the item. This item is non-compliant with Australian power. I have been discussing this with the seller but have not received confirmation of a refund. The item should not have been sold in Australia. I am so disappointed at this moment with this seller. Many emails have been shared but still no refund? As in the photo the maximum voltage is 130VAC.

  Reply from: plmzwaitu- Feedback replied by seller plmzwaitu.- Feedback replied by seller plmzwaitu.

  Dear customer so sorry that your order is already over the deadline for return so we can not accept your return request and issue money for you sincerely sorry about it