Product misrepresented in add said suitable for indooruse contrary to manufacturers manual. Arrived missing accessories that were advertised as included. Box damaged in transit due to poor packing. Seller would not supply reply paid label for a return so return would have cost about additional $25. In the end I accepted a partial refund because I did not trust this seller to provide me with a full refund when the item easy received. Do not buy from this seller.
Reply from: plmzwaitu- Feedback replied by seller plmzwaitu.- Feedback replied by seller plmzwaitu.
Dear customer
if you do not satisifed with this item
i can offer you extra 5 AUD as compensation
and will you pls also kindly help remove the bad rating for us too
best regards
8***i (114)- Feedback left by buyer.
Past 6 months
Verified purchase
Product as specified / quick delivery
Asked a couple of questions which were promptly and helpfully responded to
Recommend
y***y (251)- Feedback left by buyer.
Past month
Verified purchase
Seller contacted me and said they could not send item after listing item as sent. They wouldnt issue refund despite me asking many times. They insisted I cancel order which is odd given they were ones cancelling order. After a couple of weeks of many messages when item due date arrived I went to Ebay to request refund. Seller claimed that item was damaged but at same time was advertising the same item saying 10 in stock. AVOID THIS SELLER - May be a scam to hold your money as long as they can.
Reply from: plmzwaitu- Feedback replied by seller plmzwaitu.- Feedback replied by seller plmzwaitu.
Dear customer sincerely sorry that as the item is defective so we have cancel your order and make a full refund for you if you did have already received the money can you pls also kindly help remove this bad rating for us too ? if later you have anything else needed in our store we can offer you some discount as compensation is that Ok foryou ? or if you have any request pls feel free to let us know waiting for your reply best regards
b***b (819)- Feedback left by buyer.
Past month
Verified purchase
As described, took a week to be sent but arrived in good condition
6***1 (4)- Feedback left by buyer.
Past month
Verified purchase
Very fast delivery
The package came well packed
Quality was just as it stated in the description.
Very happy would order off these guys again
o***e (615)- Feedback left by buyer.
Past month
Verified purchase
All through no fault of the seller order was cancelled communication was terrific a bonus was offered all cost were refunded all in all a very good experience would recommend this seller pity the sale did not go through