Packed nicely, unfortunately one had a cracked/ broken off corner piece of stone, looks like it was a corner packet in the package, likely damaged during transit. May pay to pack the whole package in bubble wrap when dispatching overseas. Airport handler’s have no respect ! But thanks quick delivery time.
1***3 (240)- Feedback left by buyer.
Past 6 months
Verified purchase
Absolutely horrible seller DO NO
T PURCHASE FROM THESE PEOPLE. Item arrived damaged offered a 20% refund I accepted their offer but they never did the refund. Then they offered me 10% refund. They also asked me if I could sell the item to someone else to get my money back. Absolutely ridiculous. They do not package their items properly. Blamed the supplier. What a mess!! DO NOT PURCHASE PRODUCTS FROM THEM LOOK WHAT YOU HAVE TO GO THROUGH. Please read their nonsense messages!
Reply from: postiongoods- Feedback replied by seller postiongoods.- Feedback replied by seller postiongoods.
Dear customer
so sorry that as our manager is a little busy so the refund is a little delay for you
and how about we refund you 15AUD back as compensation instead of 10AUD
and do you consider to remove this bad rating for us too ?
it really influence our store and my work a lot
your understanding will be really appreciated
or if you have any other request pls feel free to let us know too we will try our best to
fulfill your needs
waiting for your reply
best regards
5***5 (54)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller, highly recommended. Great service. Well packaged with reasonable postage. As described, and great value. Thanks very much
m***l (642)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast delivery, nice and easy to use, good value for what it is, nice looking, and it is brand new in a well packed box, recommend this seller, thank you.
o***s (831)- Feedback left by buyer.
Past month
Verified purchase
great seller, on time and as described
y***m (401)- Feedback left by buyer.
Past year
Verified purchase
Incorrect size sent. Attempts through seller to obtain correct size have not yielded positive results. They offered us a 20% refund which was not acceptable. They says they will now supply the correct size from their HK office and it will take 21-30 days to arrive. This also is an unacceptable wait time. We have sourced the correct size elsewhere. I would not buy from this supplier again. Resolution of incorrect supply has taken too long, and solutions first offered were unacceptable.
Reply from: postiongoods- Feedback replied by seller postiongoods.- Feedback replied by seller postiongoods.
Dear customer
if you do not want to wait for replacement
i can ask for a partial refund with our supplier for you
and if you do not mind can you pls also kindly help remove the bad rating for us too
or if you have any other request you can feel free to let us know too
waiting for your reply
best regards