Desert Dress Store

Seller feedback (14,529)

• r***a (10)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller sent the wrong colour, I ordered black, I was sent pale blue. Seller didn't reply immediately so I started the return process. Now at the point that once the return has been received, and my refund processed, I will reorder the black set again, which after a discussion with the seller should hopefully arrive in the right colour. Shipping wasn't the quickest either....

  Reply from: desertdressstore- Feedback replied by seller desertdressstore.- Feedback replied by seller desertdressstore.

  Over 2 MILLION happy customers in 25 years—thank you! 💛 In a world where it’s easy to focus on the negative, your support means everything. Positive feedback is rare, but it drives us to keep delivering exceptional service. At Desert Dress, we’re proud to have you with us. That’s why we’re inviting you to our Executive Club—where valued customers enjoy exclusive perks. Thanks for being part of our journey. Here’s to more milestones together!
• p***1 (1676)- Feedback left by buyer.

  Past month

  Verified purchase

  An excellent Ebayer. Item as described and prompt delivery. Thanks

  Reply from: desertdressstore- Feedback replied by seller desertdressstore.- Feedback replied by seller desertdressstore.

  Over 2 MILLION happy customers in 25 years—thank you! 💛 In a world where it’s easy to focus on the negative, your support means everything. Positive feedback is rare, but it drives us to keep delivering exceptional service. At Desert Dress, we’re proud to have you with us. That’s why we’re inviting you to our Executive Club—where valued customers enjoy exclusive perks. Thanks for being part of our journey. Here’s to more milestones together!
• l***s (4595)- Feedback left by buyer.

  Past year

  Verified purchase

  Great seller, I had an issue with the item delivered and contacted the seller , the response was good - a reply in under 24 hours, an assurance of correcting the mistake and replacement goods arrived within 3 days so I have to give the seller 5 * for their actions. The leather socks are good quality and well made so very happy with purchase.
• o***s (256)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller is completely a hustler. He send me wrong item. Tried to contact him but no reply. I had to print level and buy envelope... not happy.

  Reply from: desertdressstore- Feedback replied by seller desertdressstore.- Feedback replied by seller desertdressstore.

  Dear Customer, Thank you for sharing your feedback with us. We truly appreciate the time you’ve taken to provide your insights. Your feedback is essential in helping us identify areas for improvement, and we are already looking into the concerns you've raised. We value your support and are committed to offering you a better, more exceptional experience moving forward. We look forward to serving you again soon. Best regards,
• 7***m (2)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Ordered white colour and received brown even though white was in stock when I placed order, Seller could have messaged me first and asked me that which colour I want if white wasn’t available. Poor customer service and poor business management, very disappointed

  Reply from: desertdressstore- Feedback replied by seller desertdressstore.- Feedback replied by seller desertdressstore.

  Dear Customer, Thank you for sharing your feedback with us. We truly appreciate the time you’ve taken to provide your insights. Your feedback is essential in helping us identify areas for improvement, and we are already looking into the concerns you've raised. We value your support and are committed to offering you a better, more exceptional experience moving forward. We look forward to serving you again soon. Best regards,
• p***_ (65)- Feedback left by buyer.

  Past month

  Verified purchase

  I ordered the red agal and was sent a green one instead. I tried to get the correct item when I contacted the seller. They told me that they would sent the correct one. I have no problem with returning the wrong one sent to me, but I never got my replacement.

  Reply from: desertdressstore- Feedback replied by seller desertdressstore.- Feedback replied by seller desertdressstore.

  Dear Customer, Thank you for sharing your feedback with us. We truly appreciate the time you’ve taken to provide your insights. Your feedback is essential in helping us identify areas for improvement, and we are already looking into the concerns you've raised. We value your support and are committed to offering you a better, more exceptional experience moving forward. We look forward to serving you again soon. Best regards,