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About us
Pure-Product is one of leading protein producer and sports supplements in Australia. At Pure Product, we specialise in bringing you products that will take your workouts and health to the next level.
While many people buy sports supplements, fewer realise the differences users between them, for example, each type of protein beyond a superficial level. Most protein powders are artificially sweetened, artificially flavoured and coloured. We specialise in the highest quality protein powders and keep them free of any artificial and focus on organic flavours and sweeteners, keeping the integrity of the product clean and pure. This is the reason why our product used by many top athletes and bodybuilders all over the world.
It's important for us that we arm you with the knowledge of how to use high-quality supplements properly. So we’ve made sure on our website you are given no nonsense information.
While many people buy sports supplements, fewer realise the differences users between them, for example, each type of protein beyond a superficial level. Most protein powders are artificially sweetened, artificially flavoured and coloured. We specialise in the highest quality protein powders and keep them free of any artificial and focus on organic flavours and sweeteners, keeping the integrity of the product clean and pure. This is the reason why our product used by many top athletes and bodybuilders all over the world.
It's important for us that we arm you with the knowledge of how to use high-quality supplements properly. So we’ve made sure on our website you are given no nonsense information.
Seller Feedback (82,351)
m***u (508)- Feedback left by buyer.
Past 6 months
Verified purchase
3 of 5 items damaged on arrival.
Refund offered - never received.
No further communication by seller.
Terrible customer service experience!
Reply from: pure-product- Feedback replied by seller pure-product.- Feedback replied by seller pure-product.
On March 14th, 2024, we reached out to address the reported issue concerning the alleged damage to your bags. We offered a courtesy refund upon reviewing the matter. However, we regret to note that you chose to dismiss our message, citing dissatisfaction due to the absence of a full order refund.
Upon examining the provided photographs, it becomes evident that the damage occurred subsequent to the package being opened, presumably by you, and not during the shipping process handled by us.
i***i (996)- Feedback left by buyer.
Past month
Verified purchase
Excellent product
o***a (0)- Feedback left by buyer.
Past 6 months
Verified purchase
Received package but one of the packets has ripped open during shipping. Not sellers fault I’m sure but the box was very tightly packed and has exploded during travel, I opened the box and protein powder went everywhere.
l***s (525)- Feedback left by buyer.
Past 6 months
Verified purchase
Very well priced, packaged well and delivered promptly. Could I ask for? We will definitely be doing business together again. Very impressed that two packages were combined to halve postage cost.
Very ethical business practice
l***s (525)- Feedback left by buyer.
Past 6 months
Verified purchase
Very well priced, packaged well and delivered promptly. Could I ask for? We will definitely be doing business together again.
e***t (132)- Feedback left by buyer.
Past 6 months
Verified purchase
Told the flavours weren’t available after I paid.. no compensation or offer of refund
Reply from: pure-product- Feedback replied by seller pure-product.- Feedback replied by seller pure-product.
Hi Richard Piatek from East Corrimal,
I'm sorry you chose to try and get free products by bulling us with feedback.
You had the option to choose a different flavour or cancel the order. You chose to keep the order.
I hope you enjoy Pure-Product Australia's products and next order you will choose more pleasant approach.