Shoes were well packages and arrived on time. Item appears to be new as listed and in their shoe box. I feel comfortable using this seller again in the future and recommending the seller without reservation. Women’s Sperry CVO is extremely comfortable. I have back and leg pain and reach for these shoes if I am going to be on my feet for hours and walking on hard surfaces. Sperry CVOs fit to size and have a very roomy toe box. Narrow foot could go a 1/2 size down if usual size is unavailable.