Outboard
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Seller feedback (73,664)
- *****- Feedback left by buyer.Past monthVerified purchaseBe careful ordering from this seller. They are US based with free shipping. But they ship your parts out of Canada, so that you have to pay customs fees instead of them. 35$ part cost an extra 65$ because it came from Canada. They should make you aware of this potential charge in the description.Reply from: rmstatorinc- Feedback replied by seller rmstatorinc.- Feedback replied by seller rmstatorinc.Free shipping is related to shipping costs only. We are unable to determine what import costs may be as these are charged by the US Customs and Border Protection agency and are not included in the items price or shipping cost. On our listing we provide the following notice: Duties & Taxes International Buyers: Import duties, taxes, and charges are not included in the item price or shipping cost.
- *****- Feedback left by buyer.Past 6 monthsVerified purchaseRight part for my 2015 800 Rush Pro S. Part is as advertised. Good price. Fast 2 Day Shipping. Fixed my charging problem. Thanks RM Stator.Reply from: rmstatorinc- Feedback replied by seller rmstatorinc.- Feedback replied by seller rmstatorinc.We're so glad you enjoyed your experience. Your review made our day!
- *****- Feedback left by buyer.Past 6 monthsVerified purchasePoor packaging and poor customer service. The stator arrived in a ripped box with no padding and was dead on arrival, didn't work and was visibly cracked. I asked for a replacement and they told me "no, just return it" so I had to reorder. The second one came, arriving in the same poor condition w/ damage, and again CS didn't care when I sent pics and asked for a partial refund since this one was at least still useable. I was again told "no" and I still haven't been helped with this. Pathetic.Reply from: rmstatorinc- Feedback replied by seller rmstatorinc.- Feedback replied by seller rmstatorinc.We’re sorry to hear about your experience. We take packaging concerns seriously and always aim for products to arrive in perfect condition. To assess solutions like refunds or replacements, clear images of the damage are required; otherwise, we’ll need the item returned for inspection. We appreciate your feedback and are happy to assist further if needed.
- *****- Feedback left by buyer.Past 6 monthsVerified purchaseI had trouble slipping this spark-plug cap on the spark plug and thought it was faulty resulting in a neutral rating from me. The seller contacted me and said they never had issues with this cap before and sent me a return label so they could see what the issue was. Before I sent it off I looked the cap over real good and couldn’t see why it wouldn’t slip on. I pushed really hard and it went on and fit like it should. My mistake, no problem now and I highly recommend this product and seller!Reply from: rmstatorinc- Feedback replied by seller rmstatorinc.- Feedback replied by seller rmstatorinc.Thank you for your feedback. We apologize for any inconveniences with your purchase. We do not have any prior fitment or warranty concerns with this part and see our team has reached out to obtain additional information, as well as provided a prepaid label to return the item for evaluation. Unfortunately, we have not heard back from you to continue assisting with your report. If we can be of further assistance, please let us know!
- *****- Feedback left by buyer.Past 6 monthsVerified purchaseWas promptly shipped and packaged very well for shipping. Was an exact fit replacement for the Kawasaki Ninja 1000 as advertised. Provided good battery charging after installation. Would buy from RMSTATOR in the future. Recommend the vendor and the product.Reply from: rmstatorinc- Feedback replied by seller rmstatorinc.- Feedback replied by seller rmstatorinc.We're delighted to hear you had a great experience! Thanks for the wonderful review!
- *****- Feedback left by buyer.Past monthVerified purchaseDelivered as described. Worked great! Very Satisified customer. Live this seller!! ThanksReply from: rmstatorinc- Feedback replied by seller rmstatorinc.- Feedback replied by seller rmstatorinc.Your review is a great encouragement to our team. Thanks for sharing!