Item was not well packaged. It was wrapped a few times in newspaper and placed in a large box with brown packing paper loosely around it. There was ample space in the box for the heavy 1.5 pound stone to knock around and it took quite a beating. Upon contacting seller, they blamed the postman for not handling the package with care. I have been buying stones/minerals online for years and have never received a stone this damaged/poorly packaged. Super disappointed. Do not recommend seller.
Reply from: therockexperts- Feedback replied by seller therockexperts.- Feedback replied by seller therockexperts.
I have been selling stones for over 15 years and know how to properly pack them. The stone was indeed wrapped in newspaper, but the box was filled with thick paper on the top, bottom, and sides. As I mentioned before, during transit, accidents can happen because packages are often handled carelessly. This can happen to anyone at any time. While it’s not common, it is a possibility.
s***n (32)- Feedback left by buyer.
Past 6 months
Verified purchase
Shipped quickly and was as described. I cut some slabs from it.
Reply from: therockexperts- Feedback replied by seller therockexperts.- Feedback replied by seller therockexperts.
Great Sean!! I hope you can make beautiful things with these pieces.
h***m (426)- Feedback left by buyer.
Past year
Verified purchase
Another Purchase From This Seller!
5***r (35)- Feedback left by buyer.
Past year
Verified purchase
Excellent seller. Great communication snd fast shipping. Will definitely do business again
a***9 (75)- Feedback left by buyer.
Past 6 months
Verified purchase
As described. Thank you.
s***9 (537)- Feedback left by buyer.
More than a year ago
Verified purchase
This seller has some really, really nice products. My order came today. It came quickly and was well packed. They included a nice note inviting me to contact them for anything I might need and gave me other of there websites they have as well.