We had some issues with the item arriving damaged after transport. The seller was prompt in replying to our advice and immediately sent another screen. This arrived very quickly and was exactly what we needed. Definitely purchase from this supplier again.
Reply from: ronucstore- Feedback replied by seller ronucstore.- Feedback replied by seller ronucstore.
Hi Lisa, please remember to report any damages within 24 hours of receiving the item so that we can assist you in claiming up to $250 under the insurance warranty. Thank you for your business.
*****- Feedback left by buyer.
Past 6 months
Verified purchase
Quick delivery, well packaged arrived in good condition, good value for money.
*****- Feedback left by buyer.
Past 6 months
Verified purchase
Awesome product
Great price
Packaging was next level
Shipping company was very helpful and friendly
*****- Feedback left by buyer.
Past 6 months
Verified purchase
Good quality screen, instructions could have been better however wasn’t too hard to figure out. Packaging was also excellent and promptly delivered. Very happy with the purchase. A++
*****- Feedback left by buyer.
Past 6 months
Verified purchase
Communication was interesting but the screen arrived the next day. The screen was in excellent condition, was ceiling hung and easy to put up. So far it has worked very well and from my old manual screen which was heavy and hard to put up, this has made watching movies ect a delight. For myself the value is good the appearance of the screen nice. The advertising is pretty accurate. Thanks.
*****- Feedback left by buyer.
Past year
Verified purchase
product does not match images, product is described as being 18kg, gross shipping weight was 10kg. the spiel and images claim three layers for screen actual. there are only two layers black and white. as the images and spiel do not match the product received, this is false advertising. from purchase date to date of delivery 12 days this is unacceptable, however it is also the responsibility of the transport company. the only good with this experience is communication was excellent.
Reply from: ronucstore- Feedback replied by seller ronucstore.- Feedback replied by seller ronucstore.
Thank you for your business. Customer bought wrong item with negligence caused this misunderstanding, please read item description carefully. Fully refunded and offered return for exchange option. For any questions you have, please contact our customer service and we are here to help. Thank you for choosing us on eBay.