RUIYA Auto Parts

Seller feedback (7,503)

• l***4 (20)- Feedback left by buyer.

  Past month

  Verified purchase

  This is a great storage box, makes organizing the deep center console much better. Fits perfectly. I ordered the tray on August 7 and received the tray on August 15, very fast all the way from China to Portland Oregon US. Was packed in sturdy cardboard box with outer plastic bubble wrap bag and arrived undamaged. Tray is in new condition as specified in listing. Great transaction! Thank you!
• t***n (306)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The seller had to cancel my item because of the tariffs that Cheeto implemented. This would have made shipping to the United States extremely expensive. I'm extremely grateful the seller understood this and reached out to me to communicate. I appreciate that!
• o***x- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Unfortunately I never received this item but it was not the seller's fault somehow it got missed delivered and the post office can't find it but this seller kept in touch with me and was very nice and I just ordered another one from him
• 1***1 (733)- Feedback left by buyer.

  Past year

  Verified purchase

  Item arrived as advertised to correct address even after PayPal had messed up my updated shipping address. Seller was great after I contacted them and made the correction themselves. Thanks very much appreciate the quick service!!
• e***j (20)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The product was as advertised, with a good fit and a reasonable price. However, the shipping cost was quite high—about 50% of the product price—which felt excessive. I also want to note a concern: roughly five days after receipt of product, and without making any additional eBay transactions, there was an attempted fraudulent charge of over $1,000 on my credit card. While this may be a coincidence, the timing raises questions and gives me some hesitation about future purchases.

  Reply from: ruiya2018- Feedback replied by seller ruiya2018.- Feedback replied by seller ruiya2018.

  Hello, after the cancellation of the T86 tax exemption policy, we have added a $10 shipping fee to all packages shipped to the US. Because the logistics company needs to handle the tax declaration of the package, this is charged. Sellers cannot view which third-party payment institution the buyer used to pay. eBay collects the payment and then releases it to the seller. Regarding the problem you encountered, we recommend that you contact your payment institution and report it to the police.
• 0***8 (2)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Received exactly what ordered & fits perfect in truck, delivery was delayed briefly however I was notified of the delay, nice product, communication & would purchase from again