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Location: JapanMember since: 16 December 2023Seller: camerafactoryjapan
Top Rated SellerCamera Factory Japan is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage costs
5.0
Postage speed
5.0
Communication
5.0

Seller feedback (320)

  • .***7 (4)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    **5/5 ⭐⭐⭐⭐⭐ – (Canon AF35ML)** An absolutely flawless transaction!The seller shipped the Canon AF35ML exactly as described—in perfect working condition, meticulously cleaned, and beautifully presented. Shipping from Japan was incredibly fast arrived earlier than expected!), and the packaging was exceptionally secure, with ample padding to ensure the camera’s safety. Communication was outstanding throughout prompt, clear, and friendly. Thanks :)
    Reply from: camerafactoryjapan- Feedback replied by seller camerafactoryjapan.- Feedback replied by seller camerafactoryjapan.
    Thank you so much for this incredible review! I’m thrilled to hear that the Canon AF35ML arrived safely and exceeded your expectations in every way—from condition and packaging to delivery speed and communication. It was truly a pleasure doing business with you. I hope the camera brings you many great moments, and I’d love to serve you again anytime!
  • r***r (4)- Feedback left by buyer.
    Past month
    Verified purchase
    Great seller, would buy from them again...I had an issue with my camera, they issued a full refund and allowed me to keep the camera. shipping was very fast and other than the internal issue that i ran into the camera looked beautiful as described and shown in images. they made the issue right and had great and fast communication the entire time.
    Reply from: camerafactoryjapan- Feedback replied by seller camerafactoryjapan.- Feedback replied by seller camerafactoryjapan.
    Thank you so much for your kind words and understanding. We truly appreciate your patience throughout the process and are glad that, despite the issue, you were happy with the camera’s condition and our support. It’s always our goal to ensure our customers feel valued and cared for. We look forward to serving you again in the future!
  • 4***5 (1)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent seller! The camera arrived ahead of schedule—very fast shipping. Communication was outstanding; the seller was incredibly helpful and quick to respond. The item came exactly as described and at a great price—better than other listings I found. Overall, a smooth and trustworthy transaction. Highly recommended!
    Reply from: camerafactoryjapan- Feedback replied by seller camerafactoryjapan.- Feedback replied by seller camerafactoryjapan.
    Thank you so much for your wonderful review! I’m really glad to hear the camera arrived earlier than expected and that you were happy with the communication and price. It was a pleasure to assist you, and I truly appreciate your kind words and recommendation. I hope you enjoy your new gear, and I’d be delighted to serve you again anytime!
  • m***n (206)- Feedback left by buyer.
    Past month
    Verified purchase
    Great camera - came as described, packaged neatly, delivered even quicker than I thought it would be (it arrived before the batteries!). Seems to work as it should, looking forward to using it. Better priced than all the similar cameras in Australia, even with international shipping. Would purchase from this seller when camera shopping again.
    Reply from: camerafactoryjapan- Feedback replied by seller camerafactoryjapan.- Feedback replied by seller camerafactoryjapan.
    Thank you so much for your kind review! We’re glad to hear the camera arrived quickly and safely—and even before the batteries! It’s great to know everything is working well and that you found good value in your purchase. We truly appreciate your trust, and we’d love to help you again when you’re looking for your next camera. Enjoy shooting!
  • d***d (8)- Feedback left by buyer.
    Past month
    Verified purchase
    Shipping is faster than expected. Appearance is good. Seller was cooperative; he was clear with me from the beginning and very helpful. Condition is as described. Value or price is spectacular. Quality as expected. Definitely buying again!
    Reply from: camerafactoryjapan- Feedback replied by seller camerafactoryjapan.- Feedback replied by seller camerafactoryjapan.
    hipping is faster than expected. Appearance is good. Seller was cooperative; he was clear with me from the beginning and very helpful. Condition is as described. Value or price is spectacular. Quality as expected. Definitely buying again!
  • a***n (196)- Feedback left by buyer.
    Past month
    Verified purchase
    Incredibly fast shipping. Safe and secure packaging. Accurate description of camera. Presentation phenomenal. Amazing communication with me. Would definitely buy from again. Very honest client. Thanks
    Reply from: camerafactoryjapan- Feedback replied by seller camerafactoryjapan.- Feedback replied by seller camerafactoryjapan.
    Thank you for such a wonderful review! We’re so glad the camera and our service met your expectations, from the fast shipping and secure packaging to the clear communication. Your trust means a lot to us, and we’d be delighted to serve you again anytime.

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