Seller contacted me, the buyer, and refunded my payment for the item. And the seller said that the item shipped to me was a mistake and desired to reconcile the transaction. Refund was made in timely manner and I am completely satisfied. This resolution was initiated by the seller after my original dissatisfaction. I am very satisfied and would conduct another transaction with the seller if and when any item fits my interests in the future.
Reply from: werawl_34- Feedback replied by seller werawl_34.- Feedback replied by seller werawl_34.
So glad we could take care of your issue.
2***l (12)- Feedback left by buyer.
Past month
Verified purchase
Item as described. Good deal. Quick shipping. Great communication. Willingness to work with you 💯 Packaged wonderfully as well, no chance of damage inside even if outside was, but it wasn’t!
y***n (108)- Feedback left by buyer.
Past year
Verified purchase
I bought this bag thinking it was a Sequoia bag like I had bought in the past. When it arrived I realized it was much smaller than I expected. Upon contacting the seller she explained there were two sizes for the Sequoia bag. She agreed to accept a return of the purse which is what I requested. She was very pleasant and apologized for the size confusion. I will try to do business with her in the future. I recommend this seller because she will make things right!
Reply from: werawl_34- Feedback replied by seller werawl_34.- Feedback replied by seller werawl_34.
I am glad we resolved this. Thank you for the communication!
m***6 (353)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent seller receive pocketbook just as described in pictures. Good communication, swift delivery highly recommend the seller.
1***2 (58)- Feedback left by buyer.
Past 6 months
Verified purchase
Super friendly seller. Purse as described at a wonderful price. Beautiful in person. Seller notified me when she was shipping out. I highly recommend her.
i***k (487)- Feedback left by buyer.
Past 6 months
Verified purchase
Item was lost by the post office…I did not receive the item…but seller offered refund before I realized there was an issue..we waited a few more days with the hope they would be in…seller gave full refund