Terrible service! Very little communication only if I’ve asked a question. No follow up trying to help. No eBay communication.
Ordered 500 x 9hr tea light candles but received 400 x 9hr & 200 I think 2 hr!! None were smokeless as per advertisement. Couldn’t print out return label. I tried half a dozen times over a few days so delivered myself to Campbellfield address. Ray said he’ll refund but I’m still waiting nearly a month after return.
Really hard with no communication from eBay too!! 🤬
u***a (77)- Feedback left by buyer.
Past 6 months
Verified purchase
The seller did not send me the correct product then only refunded me for 1 item when I returned 3 items to them to be refunded. Still trying to receive what is owing to me. I do not recommend this seller at all - they are dishonest & false advertised a product they obviously do not have.
m***e (1885)- Feedback left by buyer.
Past year
Verified purchase
Incorrect number recieved. Seller provided part refund but did not respond to my message
j***l (657)- Feedback left by buyer.
Past year
Verified purchase
Avoid this seller. I paid more than item was worth for express delivery. Only coming from Victoria to NSW. Over 2 weeks later when I hadn’t received and tracking didn’t work, I sent a message to the seller. Initially they replied quickly and asked for order number which I supplied and then no further communication from seller. It finally arrived after 3 weeks, I don’t consider this express delivery! I would never buy from this seller again and if I could give no stars for review, I would.
h***p (573)- Feedback left by buyer.
Past year
Verified purchase
Sent incorrect item. When contacting seller they requested I keep item for a partial refund. When I said no due to the fact id be paying for something I wouldn’t use, they ceased all contact. Had to open case with eBay and even then they didn’t respond to eBay. Wouldn’t recommend at all. I did get a full refund from eBay but that had nothing to do with seller.
8***7 (358)- Feedback left by buyer.
Past month
Verified purchase
great product, arrived promptly - excellent seller would deal again