164 items sold
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Location: JapanMember since: 28 September 2023Seller: sorairo_camera_toy_japan

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage costs
5.0
Postage speed
5.0
Communication
5.0

Seller feedback (74)

  • n***8 (3)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Real person here, from Michigan, USA. I was originally nervous about ordering a refurbished lens from across the country. But I’m so happy I did. What I was most shocked about was how fast it got to me, I literally got this in three days. They also sent me pictures of it before during wrapping process and in the box. It’s exactly what they said, and they even sent me a little cute gift and hand written message. Thanks so much! Definitely will buy again from this company.
    Reply from: sorairo_camera_toy_japan- Feedback replied by seller sorairo_camera_toy_japan.- Feedback replied by seller sorairo_camera_toy_japan.
    Hello! Thank you so much for your wonderful message and the positive feedback. I'm truly grateful. I am also very happy to hear that the product you purchased arrived safely and that you are satisfied with it. I appreciate having had such a smooth and pleasant transaction with you. I look forward to the opportunity to do business with you again in the future. Thank you once again, and have a great day!
  • e***l (55)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Shipment was extremely fast. Packaging was very secure even with outer wrapping to protect from rain or any other elements. Lens was as described and as it appeared in the photos. Condition is excellent. They even tossed in a little gift. If I need another lens or camera in the future will definitely buy again.
    Reply from: sorairo_camera_toy_japan- Feedback replied by seller sorairo_camera_toy_japan.- Feedback replied by seller sorairo_camera_toy_japan.
    Hello! Thank you so much for your wonderful message and the positive feedback. I'm truly grateful. I am also very happy to hear that the product you purchased arrived safely and that you are satisfied with it. I appreciate having had such a smooth and pleasant transaction with you. I look forward to the opportunity to do business with you again in the future. Thank you once again, and have a great day!
  • ***** (1374)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent service, exactly as described, packing was great, no issues, arrived really quick, a beautiful unique lens in perfect condition... Great communication with seller and I definitely would use this seller again, thank you!
    Reply from: sorairo_camera_toy_japan- Feedback replied by seller sorairo_camera_toy_japan.- Feedback replied by seller sorairo_camera_toy_japan.
    Hello! Thank you so much for your wonderful message and the positive feedback. I'm truly grateful. I am also very happy to hear that the product you purchased arrived safely and that you are satisfied with it. I appreciate having had such a smooth and pleasant transaction with you. I look forward to the opportunity to do business with you again in the future. Thank you once again, and have a great day!
  • h***r (27)- Feedback left by buyer.
    Past year
    Verified purchase
    Item was as advertised and works beautifully. Delivery was a challenge. The sender used DHL who left a tag saying they’d return next day. No delivery made on the next day and they said the next day they were unable to find the address. This went on for days. Eventually it showed up. The merchant was very helpful in resolving this with DHL.
    Reply from: sorairo_camera_toy_japan- Feedback replied by seller sorairo_camera_toy_japan.- Feedback replied by seller sorairo_camera_toy_japan.
    Hello! Thank you so much for your wonderful positive feedback! I am very happy. This DHL response was a first for me too, and a surprise. However, I am relieved to know that the goods arrived safely thanks to your energetic action. It is a pleasure for me to know that you are satisfied with the approval. I look forward to doing business with you again. Thank you very much. Have a nice day!
  • 9***r (7)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    100% positive feedback! The packaging was super, the lens was well protected. Shipping was very fast with tracking. The purchased item was as described. For me the price was good vs. Condition.
    Reply from: sorairo_camera_toy_japan- Feedback replied by seller sorairo_camera_toy_japan.- Feedback replied by seller sorairo_camera_toy_japan.
    Hello! Thank you so much for your wonderful message and the positive feedback. I'm truly grateful. I am also very happy to hear that the product you purchased arrived safely and that you are satisfied with it. I appreciate having had such a smooth and pleasant transaction with you. I look forward to the opportunity to do business with you again in the future. Thank you once again, and have a great day!
  • e***1 (3)- Feedback left by buyer.
    Past year
    Verified purchase
    Wow! This company provided wonderful service with a polite and professional email advising me that my item was on it's way and was provided with a tracking number and estimated time of delivery. My item arrived securely packaged and is of a high quality - I was very excited to receive my lens and was not disappointed. I highly recommend this wonderful company. Thank you Sorairo Camera Store.
    Reply from: sorairo_camera_toy_japan- Feedback replied by seller sorairo_camera_toy_japan.- Feedback replied by seller sorairo_camera_toy_japan.
    Dear ace13161, Hello! Thank you so much for your wonderful message and the positive feedback. I'm truly grateful. I am also very happy to hear that the product you purchased arrived safely and that you are satisfied with it. I appreciate having had such a smooth and pleasant transaction with you. I look forward to the opportunity to do business with you again in the future. Thank you once again, and have a great day!

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