Southwest Acoustic Products

Seller feedback (393)

• s***a (58)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent guitar and came as described. It was packaged well and had no damage on arrival. The shipping was super fast and the price of the guitar was excellent. Would buy from these guys again. A++

  Reply from: southwestacousticproducts- Feedback replied by seller southwestacousticproducts.- Feedback replied by seller southwestacousticproducts.

  hank you so much for the awesome feedback! We're thrilled to hear the JB-400 arrived safely and met your expectations. We make sure every instrument that leaves our facility is professionally set up right here in Tucson, AZ. We want to make sure it’s ready to play out of the box. Fast shipping, careful packaging, fair pricing, and great customer service are what we strive for. Thanks again for your support—looking forward to helping you again anytime! Thanks again, Jay
• v***i (45)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Fine guitar for the $. Packed well for shipment and communication was excellent. Recommend seller.

  Reply from: southwestacousticproducts- Feedback replied by seller southwestacousticproducts.- Feedback replied by seller southwestacousticproducts.

  Thank you for your great feedback. We try to put a lot of passion in each guitar we assemble. I am happy our Telecaster worked out for you. Please consider us for future purchases. Your're a great buyer and we are happy to do business with you in the future. Thank you again, Jay
• e***e (2901)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The Bass received is a Jazz Bass. The Bass shown in the listing is a P-Bass. Needed some final adjustments, but it's worth keeping. Very good communications. Thank you.
• n***a (229)- Feedback left by buyer.

  Past year

  Verified purchase

  I recently made a purchase and couldn't be more pleased with the entire experience! The packaging was outstanding, ensuring my item arrived in perfect condition. However, shipper had "other ideas" and the seller was incredibly responsive to my concerns and provided effective solutions promptly. This level of service is truly commendable, and it’s clear that they prioritize customer satisfaction

  Reply from: southwestacousticproducts- Feedback replied by seller southwestacousticproducts.- Feedback replied by seller southwestacousticproducts.

  Thank you for your kind words. Your new guitar is on its way to you and hopefully will arrive better than the last one. We'll figure it out later, but want to make sure you're taken care of first. Thanks again, and let me know when the new guitar arrives..Regards, Jay
• -***m (1032)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent quality. Fast shipping. Great price. The seller values customer service and communication. My second purchase from seller.
• i***c (3785)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great packaged well fast shipper haven't installed yet but measured 6.6k ohms AAA+++

  Reply from: southwestacousticproducts- Feedback replied by seller southwestacousticproducts.- Feedback replied by seller southwestacousticproducts.

  Thank you so much for the kind feedback! We're glad you’re happy with your purchase. We use the same high-quality components in all of our builds, and we’re confident this pickup will be a great addition to yours. If you ever need additional parts or components, feel free to reach out—we’re happy to help. One thing that sets us apart is simple: we believe in offering great gear at a fair price. No gimmicks—just quality, honesty, and real value. Thanks again, Jay