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About us
We have successfully operated a retail store for more than 8 years. We made the decision to expand our business online to serve more customers Australia-wide. We will maintain our good customer services and achieve 100% customer satisfaction.
Location: AustraliaMember since: 21 July 2020Seller: star_cases11
Samsung A12 phone cover arrived quickly. Was exactly as described. Loved the purple colour I picked. Cheap with free postage. Did not rate seller communication as did not need to ask questions.
r***5 (148)- Feedback left by buyer.
Past 6 months
Verified purchase
The item came and did not fit the phone as item description should have it were for the c phone in the description.
There was no instructions and the item came in what looked like a second/used/home made packaging with no labelling.
The item had no return address.
The seller was contacted, agreed to provide a refund if I returned as it was received, the item was returned, and the seller denies it has been received. No refund provided.
7***6 (195)- Feedback left by buyer.
Past 6 months
Verified purchase
Great case for Phone got black not pink which what i asked for good price fast delivery too seller recommended very happy with purchase 😀
m***o (287)- Feedback left by buyer.
Past month
Verified purchase
Item arrived package was fine but on opening it the screen protector was damaged. Contacted the seller to be told they will not be replacing it and thst they will reduce the price for another. Will never buy from this seller again.
Reply from: star_cases11- Feedback replied by seller star_cases11.- Feedback replied by seller star_cases11.
Hi
The reason for not replacing the protector is due to the packaging was not damaged and the crack on the protector is damaged by bending not by impact. That is why we determined that the damage is not due to the shipping process. And we still are trying our best to make customer happy by offering half price for a new one.
m***a (618)- Feedback left by buyer.
Past month
Verified purchase
Received product in my letter box not open it as yet . Will do it at weekend. Thank you for your prompt response and service,.
s***4 (98)- Feedback left by buyer.
Past month
Verified purchase
Fast delivery. Item as described. Reasonably Priced and easy no hassle transaction. Thanks