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super_dea100

169K items sold
1.2K followers
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About us

Location: ChinaMember since: 11 May 2017Seller: super_dea100
Top Rated Sellersuper_dea100 is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months

Accurate description
4.8
Reasonable postage costs
5.0
Postage speed
4.8
Communication
5.0

Seller Feedback (44,934)

i***o (579)- Feedback left by buyer.
Past year
Verified purchase
FAST POST TO AUSTRALIA, VERY WELL PACKED, ITEM AS DESCRIBED. GREAT COMMUNICATION, WOULD BUY FROM AGAIN. THANK YOU!
0***1 (485)- Feedback left by buyer.
Past 6 months
Verified purchase
My product arrived bent out of shape as it hadn’t been packaged and it has marks on it from when it was manufactured. It can’t be used at all. The seller offered me a 20% refund, then 25%, then 35% and then $15 even though I sent photos of the obviously damaged product. They told me they only make 2% on the sale and it’s hard to make money on EBay so I can’t get a refund for my damaged product. They then asked me revise my negative rating and they would talk about financial compensation.
Reply from: super_dea100- Feedback replied by seller super_dea100.- Feedback replied by seller super_dea100.
Dear customer if you do not staisifed how about i refund you 30% money back to you as a compensation and can you pls also kindly revise the bad rating for us too ? best regards
-***o (1)- Feedback left by buyer.
Past 6 months
Verified purchase
The item delivered was not as described so did not fit into the vehicle which meant it was useless to me. After contacting the seller they offered to refund me just $10 and allow me to keep the item. I told them this was not acceptable because the item is of no use. I advised the seller the only suitable remedies were to refund me in full or send me the correct item. They instead offered me $15 refund and to keep the item. I am still out of pocket and not happy at all. Avoid this seller!
Reply from: super_dea100- Feedback replied by seller super_dea100.- Feedback replied by seller super_dea100.
Hi friend thank you very much for your reply we got it. sorry for this inconvenience, how about we partial refund you some money back as a compensate and you can keep it in your convenience, is that ok? or please kindly let us know your requirement, we will do our best to satisfied you. waiting for your news.
3***n (7)- Feedback left by buyer.
Past month
Verified purchase
Product as described, works perfectly. Delivery was very fast, fair and serious seller. I recommend!
a***s (802)- Feedback left by buyer.
Past month
Verified purchase
item as described, fast delivery well packaged
c***k (157)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller is a Great, Great, Great Seller:) My Decision derived from Seller Communication great, Prompt delivery, Toques perform as expected.