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The_Book_Fountain

The_Book_Fountain

571K items sold
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About us

Location: United KingdomMember since: 31 May 2013Seller: book_fountain
Top Rated SellerThe_Book_Fountain is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Business details

VAT number: GB 724498118

Feedback ratings

Last 12 months

Positive4,169- positive feedback in last 12 months
Neutral76- neutral feedback in last 12 months
Negative54- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage costs
4.9
Postage speed
5.0
Communication
5.0

Seller feedback (230,671)

  • 7***0 (285)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I enquired about to estimate arrival of my book that I purchased, the seller replied quite fast, (good communication). Two days after the inquiry the item arrived. The book is second hand as described in good condition. The package arrived in a package to help reduced water damage, however some of the packaging broke due to shipping, perhaps a stronger package might work better. I recommend this seller, and I will definitely be repurchasing books from the seller again in the future. 😌
  • 4***7 (6)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The book arrived on time, and the packaging looked perfect, so I was a bit thrown when I opened it to find water damage. No clue what happened, but I suspect it had a little adventure before being repacked. I contacted the seller with photos, and they responded promptly with an apology and a full refund. No excuses, just great customer service. Things happen, but this seller handled it brilliantly. Honest, quick, and classy. I'd happily buy from them again
  • i***a (73)- Feedback left by buyer.
    Past month
    Verified purchase
    Excellent transaction with this seller. The item was well wrapped, dispatched and represented amazing value. The postage from England was cheaper than items posted nearby. Communication was excellent and all round a great experience. Would definitely do business with this seller again. Thank you.
  • i***u (432)- Feedback left by buyer.
    Past month
    Verified purchase
    The item did not arrive; presumably it was lost in transit. But as soon as I notified the seller, they apologized and did an immediate refund. You can't ask for more than that. So this is a seller I would strongly recommend. Thank you.
  • e***g (1227)- Feedback left by buyer.
    Past month
    Verified purchase
    Outstanding service, the book was in excellent condition and at a great price. The speed at which it was mailed out was unparalleled. Excellent comms. I would not hesitate to buy from this seller again. Highly recommended !
  • _***r (245)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Outstanding service, the book was in excellent condition and at a great price. The speed at which it was mailed out was unparalleled. Excellent comms. I would not hesitate to buy from this seller again. Highly recommended !
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