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thehoffyhouse

thehoffyhouse

6.6K items sold
502 followers
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About us

We are a Top Rated family owned small business Ebay Store with tech-sales backgrounds. We understand the importance of good communication and doing all we can on our end to help our customers have a great experience when shopping at our store. We have a variety of items on thehoffyhouse including name-brand clothing and shoes for men, women and children both new with tags and high end preowned. We also carry a variety of different foods, candy and chocolates. We try to have something for everyone on our store. We take pride in delivering exceptional service from the time you enter our store till the minute your receive your order - the same type of service that we hope to get when we order online. If you haven't ordered from thehoffyhouse yet, please give us the opportunity to earn your business and show you what we feel is top notch service. We look forward to hearing from you soon!
Location: United StatesMember since: 03 June 2007Seller: thehoffyhouse

Feedback ratings

Last 12 months

Positive1,084- positive feedback in last 12 months
Neutral2- neutral feedback in last 12 months
Negative0- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage costs
5.0
Postage speed
5.0
Communication
5.0

Seller feedback (2,112)

  • t***t (125)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Seller is communicative and nice. Items were in great condition and as described. The experience was positive. I would buy from seller again. Value was good. Packaging was well done. Shipping was slow due to me being in Hawaii and the new policies on USPS ground shipping. I recommend buying from this seller!
    Reply from: thehoffyhouse- Feedback replied by seller thehoffyhouse.- Feedback replied by seller thehoffyhouse.
    We are so glad you are happy! Thank you so much for shopping with us and for leaving us this review for others to read. We sincerely appreciate you shopping with us. Mahalo!! ~thehoffyhouse
  • 0***a (432)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Outstanding customer service ! Good-value new pants I ordered were lost in the later stages of the shipping/tracking process. Although not their fault, the sender made consistent, frequent communication with me and with shipping carriers to solve the problem None of our efforts could locate the package, The seller immediately refunded all costs. I would definitely shop with this honest, conscientious seller again!
    Reply from: thehoffyhouse- Feedback replied by seller thehoffyhouse.- Feedback replied by seller thehoffyhouse.
    We are glad to hear you are happy with your shopping experience with us. Thank you for this review and THANK YOU for being understanding throughout this process while trying to track down your shipment. Unfortunately the lottery of lost shipment fell on your order this time around. It is a rare occurrence with USPS, but we are happy to provide good customer service in the times that some might walk away instead of helping. It's a core value here at thehoffyhouse: customer service. Thanks again!
  • r***n (50)- Feedback left by buyer.
    Past month
    Verified purchase
    Seller was prompt in replying receipt of my order, friendly, and timely getting out my item! The sandals were packed well and in the new condition as stated. Would recommend this seller! Thank you!
    Reply from: thehoffyhouse- Feedback replied by seller thehoffyhouse.- Feedback replied by seller thehoffyhouse.
    We are happy to help and are so glad you are happy with our service! Thanks again for shopping with us here on eBay! ~thehoffyhouse
  • a***2 (129)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller! Listing described them exactly as they were when I received them, which was very quick! Friendly communication throughout the entire process. Wish all sellers were like this because I will definitely buy from the Hoffy House again, and soon! Thanks! Fast shipping! Packaging was incredible! Value for the price!
    Reply from: thehoffyhouse- Feedback replied by seller thehoffyhouse.- Feedback replied by seller thehoffyhouse.
    We appreciate that very much!! It's our pleasure to be quick and communicate the way we do. It's an important part of our process here to ensure great experiences like the one you have had with us! Thanks for taking the time to leave us this review, we appreciate you!! ~thehoffyhouse
  • c***s (23)- Feedback left by buyer.
    Past month
    Verified purchase
    This was a brand-new crossbody sling. It was packaged well and came with tags on, as advertised. The seller communicated right after I placed the order, and it arrived a day early.
    Reply from: thehoffyhouse- Feedback replied by seller thehoffyhouse.- Feedback replied by seller thehoffyhouse.
    Thanks for shopping with us! We are glad to help! ~thehoffyhouse
  • 9***5 (67)- Feedback left by buyer.
    Past year
    Verified purchase
    This is one of the best eBay experiences I’ve ever had. The item was exactly as described. The seller messaged me that the order had been received and would be shipped the next morning. Seller sent pics of the item, the packaged item and shipping label. Excellent communication from start to finish. I will be ordering more from this seller.
    Reply from: thehoffyhouse- Feedback replied by seller thehoffyhouse.- Feedback replied by seller thehoffyhouse.
    What a wonderful review you have left us, thank you!! We appreciate the kind words and wanted to let you know it is our pleasure to do business with you like this. We believe in communication and accurate listings! We feel that by providing listing like this and the communication like we do, we set the foundation for a great experience shopping on eBay. We look forward to seeing you again soon! ~thehoffyhouse
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!896/1000