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About us
We are a Top Rated family owned small business Ebay Store with tech-sales backgrounds. We understand the importance of good communication and doing all we can on our end to help our customers have a great experience when shopping at our store. We have a variety of items on thehoffyhouse including name-brand clothing and shoes for men, women and children both new with tags and high end preowned. We also carry a variety of different foods, candy and chocolates. We try to have something for everyone on our store. We take pride in delivering exceptional service from the time you enter our store till the minute your receive your order - the same type of service that we hope to get when we order online. If you haven't ordered from thehoffyhouse yet, please give us the opportunity to earn your business and show you what we feel is top notch service. We look forward to hearing from you soon!
Seller feedback (1,956)
- a***2 (111)- Feedback left by buyer.Past monthVerified purchaseGreat seller! Listing described them exactly as they were when I received them, which was very quick! Friendly communication throughout the entire process. Wish all sellers were like this because I will definitely buy from the Hoffy House again, and soon! Thanks! Fast shipping! Packaging was incredible! Value for the price!Reply from: thehoffyhouse- Feedback replied by seller thehoffyhouse.- Feedback replied by seller thehoffyhouse.We appreciate that very much!! It's our pleasure to be quick and communicate the way we do. It's an important part of our process here to ensure great experiences like the one you have had with us! Thanks for taking the time to leave us this review, we appreciate you!! ~thehoffyhouse
- t***a (421)- Feedback left by buyer.Past 6 monthsVerified purchaseShipping - fair and fast. Packaging - careful. Quality - good. As described - exactly as expected. Value - brand new. Good seller and communicator to purchase from.Reply from: thehoffyhouse- Feedback replied by seller thehoffyhouse.- Feedback replied by seller thehoffyhouse.Thank you for this review! You have touched on several things we spend time with on every one of our listings and orders. We enjoy the communication with orders or questions as well as packing up your order nicely and with care. We do our best to provide quality items and 99% of the time we have free ground shipping! Thank you for the time taken to do this review, we sincerely appreciate it! ~thehoffyhouse
- 0***a (429)- Feedback left by buyer.Past 6 monthsVerified purchaseOutstanding customer service ! Good-value new pants I ordered were lost in the later stages of the shipping/tracking process. Although not their fault, the sender made consistent, frequent communication with me and with shipping carriers to solve the problem None of our efforts could locate the package, The seller immediately refunded all costs. I would definitely shop with this honest, conscientious seller again!Reply from: thehoffyhouse- Feedback replied by seller thehoffyhouse.- Feedback replied by seller thehoffyhouse.We are glad to hear you are happy with your shopping experience with us. Thank you for this review and THANK YOU for being understanding throughout this process while trying to track down your shipment. Unfortunately the lottery of lost shipment fell on your order this time around. It is a rare occurrence with USPS, but we are happy to provide good customer service in the times that some might walk away instead of helping. It's a core value here at thehoffyhouse: customer service. Thanks again!
- o***e (360)- Feedback left by buyer.Past 6 monthsVerified purchaseSeller's transaction was absolutely perfect. They communicated along every step of the transaction and shipping process, shipped blisteringly fast and offered terrific value. The item was a gift and the recipient lost it when she saw how beautiful it was. Item was exactly as described and of perfect quality.Reply from: thehoffyhouse- Feedback replied by seller thehoffyhouse.- Feedback replied by seller thehoffyhouse.Thank you so much for this review! That is so kind of you to say these nice things about our process and store. We are thrilled to hear they loved it! We take pride in every step of our process and truly do appreciate the acknowledgement of what we are trying to do here at thehoffyhouse on eBay - and that is to have outstanding customer service!! Looking forward to seeing you again soon. Your friends @ thehoffyhouse
- r***r (1)- Feedback left by buyer.Past monthVerified purchaseNot long ago I purchased a pair of shorts from this lovely seller. They were so incredibly kind, bountifully generous, and extremely accommodating during the whole interaction. They were flexible and made time to meet me to give me the beautiful shorts and they were some of the nicest folks I’ve had the pleasure of meeting. The shorts were in perfect condition, well worth the price, and exactly as they had advertised and they even put it in a nice little package. God bless them and all their kinReply from: thehoffyhouse- Feedback replied by seller thehoffyhouse.- Feedback replied by seller thehoffyhouse.Thank you so much!! We appreciate you shopping with us and it was an absolute pleasure to help out. We look forward to seeing you again soon!! Thanks for the incredible review!! Nice shorts! ~thehoffyhouse
- 0***8 (77)- Feedback left by buyer.Past monthVerified purchaseExactly as described and pictured. Great communication to update me on the status of the order/ when being shipped. Arrived quickly. Packaged well. Great seller!Reply from: thehoffyhouse- Feedback replied by seller thehoffyhouse.- Feedback replied by seller thehoffyhouse.Wow! Thank you for the kind words about your experience with us! It is our pleasure to help out like this at this level for you. We enjoyed working with you and look forward to seeing you again soon! ~thehoffyhouse