The Horology Emporium

Seller feedback (166)

• f***o (194)- Feedback left by buyer.

  Past year

  Verified purchase

  Watch failed to work the 1st day I wore it. My only choice was to give the seller a negative feedback but the next morning I was contacted and was asked to keep the watch, to receive a refund for my payment and to receive a 20% discount on a future purchase. The proposition seemed satisfiable to me and we agreed on the deal. I recommend doing business with this seller because they promptly resolved my issue as the note in the shipping package stated. Thank you very much and enjoy the holidays.

  Reply from: horologyemporium- Feedback replied by seller horologyemporium.- Feedback replied by seller horologyemporium.

  glad we were able to help and very sorry for the inconvenience.
• d***m (81)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I Bought a watch from and when I got it it needed a battery so I reached out to the seller and they gladly exchanged it for me I understand errors happened but it was nice of them to make it right and even grant me a discount for the mishap. Yes I would trust buying from this seller again. A+++

  Reply from: horologyemporium- Feedback replied by seller horologyemporium.- Feedback replied by seller horologyemporium.

  We sincerely apologize. There was a severe storm in florida and we had to shut down the office for a couple of days, power was out. We are handling this promptly now that we are back.
• m***e (612)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller was out of this item, refund was immediate. Communication was also excellent, other than the item being listed as in stock when they were sold out.
• a***o (49)- Feedback left by buyer.

  Past month

  Verified purchase

  The item I received was not the size I paid for. I contacted tue seller and he told me he was going to send me the label to change it but the days went and I got no response.
• c***c (3345)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Gorgeous watch, super fast shipping, as described, completely satisfied, highly recommend this watch-Bay seller, A+++++
• 1***a (10)- Feedback left by buyer.

  Past year

  Verified purchase

  Great seller. Watched arrived exactly as described. I will buy from this seller again. Packaging was good and fast shipping. Thanks