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About us

We are a family business located in North Queensland. We chose this location to offer a service that is traditionally only available to our southern cousins. Our aim is to offer the best quality products with our best competitive price. How can we get that? Well, all items are directly sourced from
Location: AustraliaMember since: 15 November 2004Seller: townsvillestrader
Top Rated SellerTownsville Traders is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage costs
5.0
Postage speed
4.9
Communication
4.9

Seller feedback (2,459)

  • r***t (549)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very good communication, very happy to buy from again. Sent quickly as described.
  • y***9 (96)- Feedback left by buyer.
    Past month
    Verified purchase
    This was a simple and easy purchase. The order was delivered quickly and represented good value for money. Great to see an Aussie business supplying what would otherwise be difficult to find spare parts and accessories for tools, such as my ‘Renovator’ Keep up the good work.
  • l***a (14)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This trade was problematic from the outset. Firstly, I was given the wrong tracking number, which took a great deal of time to sort out. Secondly, the sale was ambiguously posted. Although there were 3 items displayed on the posted image, each had to be selected and paid for individually. This was not made clear at any stage during the purchasing process, and only became apparent after I received one item – not the three shown in the image. Not at all impressed.
    Reply from: townsvillestrader- Feedback replied by seller townsvillestrader.- Feedback replied by seller townsvillestrader.
    Every 6 Months I get a negative feedback from a customer who blames my store for their inconvenience out side my control. Then while they are in their maddened state blame their inability to comprehend what they read. Yes, it is someone else problem, not theirs. It makes my heart sad to see what video screens have done to intelligence. To all my valued customers I thank you for your repeat purchases.
  • m***k (674)- Feedback left by buyer.
    Past year
    Verified purchase
    Quick delivery, well packed, great service.
  • 2***1 (278)- Feedback left by buyer.
    Past year
    Verified purchase
    Fantastic to deal with. Great communication very fast delivery and quality tool. Will definitely deal again. Thanks
  • 9***9 (398)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent service goods as advertised thank you

About us

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