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Location: United StatesMember since: 01 February 2023Seller: tssusedparts
Item Lost Due to Poor Packaging
I ordered this item and unfortunately, the package arrived damaged and the item had fallen out. This was not my fault, as the packaging was not secure enough. At first, the seller agreed to send me a replacement if I covered the shipping cost, which I was very thankful for. However, they later changed their mind and refused to send a new one.
I am very disappointed with this experience. As a buyer, I should not be held responsible for poor pa
Reply from: tssusedparts- Feedback replied by seller tssusedparts.- Feedback replied by seller tssusedparts.
The packaging was more than adequate for the item and its destination. The buyer sent me images of the package, which had clearly been opened, retaped shut, and had a completely different label from another carrier than the one we used when it left our store. We believe that whoever handled the package may have taken your item. We are still more than happy to send you a replacement free of charge, but the buyer stopped responding to my messages and has chosen to leave a negative review instead
e***s (784)- Feedback left by buyer.
Past 6 months
Verified purchase
Used part in good shape, as described. Fast shipping. Good communication. Recommended seller! Thanks
s***_ (265)- Feedback left by buyer.
Past 6 months
Verified purchase
A++ ebayer, fast shipping and well packaged
m***t (770)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described, packaged very well, shipped fast, and no problems ! I would do business again !