Order confirmed, sell marks as dispatched parcel does not arrive by due, after contact admits it wasn’t sent, seller says it’s a special oder will now have to wait 3 weeks. Eventually eBay intervened & refund monies.
The most unprofessional seller I have dealt with on eBay.
m***n (299)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived and as described. Good communication.
Seller recommended.
*****- Feedback left by buyer.
Past year
Verified purchase
Item not available but seller notified me immediately, offered a alternative (not accepted) and then refunded promptly. Apart from the advertised item not being available all was well and the refund experience was excellent
*****- Feedback left by buyer.
Past month
Verified purchase
Terrible, waiting weeks for the item to arrive to fix my hot water system, carting 10 buckets of water a day while waiting for its arrival, the seller marked it as posted but after weeks waiting, i emailed the seller, only to be told "this item is currently unavailable" scumbags
*****- Feedback left by buyer.
Past year
Verified purchase
The listing said there were 3, which we bought. They cancelled and refunded because they didn't have any. They sent a message which was lovely but then they lied to ebay saying we had asked to cancel. Extremely disappointed with this behaviour as it reflects badly on us. Would not purchase from this company. We have blocked them.