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About us
Find a wide range of pre-loved items at our Cancer Research UK shop. Save money whilst helping power vital cancer research breakthroughs. Together we are beating cancer.
Business details
Business name: Cancer Research UKFirst name: eBayLast name: HubAddress: Unit 40 Bates Industrial Estate, RM3 0HX Romford, United KingdomEmail: ebayhub@cancer.org.ukVAT number: GB 788138678
Seller Feedback (200,288)
a***a (2429)- Feedback left by buyer.
Past month
Verified purchase
Accurate item description and pics to make an informed choice. Great packing job with emphasis on ensuring the item arrived undamaged and using recycled materials and/or box. Super fast shipment at reasonable rate. Great communication regarding the listing and answers questions promptly. Highly recommended A+ / 5 Star seller! Definitely one my favorite sellers, added to my list, and will purchase from again. A very satisfied customer! Can't emphasize enough a seller with an old-school style! A+
9***z (24)- Feedback left by buyer.
Past month
Verified purchase
item was as described. Dispatched/ delivered quickly. Unfortunately the box was damaged during transit and could have been packaged better to protect the item,& this being a gift for my grandson i was annoyed. i brought this to the attention of the seller & they responded in a very professional manner & took this seriously.to make sure this does not happen in the future to other buyers.They partially refunded me & apologised. They are a Great seller and charity, & i will continue to use them A++
a***n (453)- Feedback left by buyer.
Past 6 months
Verified purchase
Dispatch time 3-5 working days. Had to chase after the 5th day but once it was posted, I received the next day. I guess being such a well known charity, things can get pretty hectic at times so it’s totally understandable. Great communication otherwise and very happy with item. Came as described and packaged appropriately. Very happy with my purchase. And all for a great cause. Thanks guys 💫
z***y (55)- Feedback left by buyer.
Past 6 months
Verified purchase
Model of freezer received was different to the images on listing but a genuine mistake that is understandable with items that have been donated. Thanks to excellent communication and customer service from Clara it was resolved without issue. Item was in perfect condition and packaged really well. We had to collect from the depot and the guys there were very helpful loading it into the car. Great customer service all round and would definitely recommend buying from this store.
Reply from: cancerresearchukshop- Feedback replied by seller cancerresearchukshop.- Feedback replied by seller cancerresearchukshop.
Thank you so much for the lovely feedback! So glad that we got it all sorted and that everyone was happy with the outcome. Look forward to dealing with you again in the future :) CRUK
3***8 (240)- Feedback left by buyer.
Past 6 months
Verified purchase
Very Happy with my book. It's exactly as described, came super fast, was packaged very well. Very friendly and very good communication. They sent me a message telling me it was sent and provided me with the tracking number. I would definitely buy from them again especially as it's for a Charity Cancer Research UK which is very dear to my heart. Im Super Happy. Thank You 🤗👍
a***t (1411)- Feedback left by buyer.
Past 6 months
Verified purchase
Thank you very, very much for a speedy delivery of a well packaged item. It was a last minute buy for my son's birthday this Thursday and arrived this morning, 2 days early. Haven't unpacked it as it's an ice bath but everything I've had from you has been perfect. Great price and excellent communication. Thank you for your work at the charity.