UpgradeLife

Seller feedback (2,553)

• b***b (4548)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I'm pleased with the item, and it is as described, but it was shipped in a box that was slightly too small for the hat. Fed-x ground is not gentle with the boxes they ship, and the box was very beat up and partially crushed. The hat's brim was bent up a bit, however I will be able to steam it back into shape. While I'm sure the item was shipped as it looks in the photos, I didn't expect to have to spend time making it look that way again after receiving it. Still giving a positive though.

  Reply from: life.upgrade- Feedback replied by seller life.upgrade.- Feedback replied by seller life.upgrade.

  Thank you so much for the kind review! Great customer with a smooth transaction. Terribly sorry about the issue with Fedex. Please reach out if I can help with anything!
• l***7 (627)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Fast shipping. The product arrived with a piece broken off the item. Not the fault of the seller. I contacted the seller regarding the issue. The seller asked for pictures. They were sent. After I sent the picture, I received a full refund that same day, which was excellent customer service and a fast resolution to the problem. I will purchase from the seller again.

  Reply from: life.upgrade- Feedback replied by seller life.upgrade.- Feedback replied by seller life.upgrade.

  Thank you for the review. Sorry again for the item arriving damaged! Glad to have you ad a customer and happy to work with you again in the future.
• m***m- Feedback left by buyer.

  Past month

  Verified purchase

  Item as described, a great price. Packed well, and shipped fast. Excellent communication - SOLID eBay seller. I highly recommend them!

  Reply from: life.upgrade- Feedback replied by seller life.upgrade.- Feedback replied by seller life.upgrade.

  Thank you so much for the kind review! Great customer with a smooth transaction.
• e***2 (170)- Feedback left by buyer.

  Past month

  Verified purchase

  I received my item quickly and seller was fast to reply and resolve a problem that occurred with some missing and incorrect units. The problem doesn’t seem to have occurred in shipping but was more likely a result of miscounting and not checking if all the units matched. However, the seller was pleasant to deal with and I was quickly eased of the dread you feel in the pit of your stomach upon receiving your package and discovering something’s wrong. Thank you for your assistance.

  Reply from: life.upgrade- Feedback replied by seller life.upgrade.- Feedback replied by seller life.upgrade.

  Thank you for the review.
• e***n (48)- Feedback left by buyer.

  Past month

  Verified purchase

  Excellent seller! The item arrived quickly, well packaged, and exactly as described in the listing. Communication was smooth, and the overall transaction was very professional. I am very satisfied with this purchase and would definitely buy from this seller again. Highly recommended

  Reply from: life.upgrade- Feedback replied by seller life.upgrade.- Feedback replied by seller life.upgrade.

  Thank you for the review.
• 5***0 (18)- Feedback left by buyer.

  Past month

  Verified purchase

  just as described good packaging fast shipping excellent seller good communication very happy with my product!

  Reply from: life.upgrade- Feedback replied by seller life.upgrade.- Feedback replied by seller life.upgrade.

  Thank you!