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About us

We’re an Aussie team taking on the big retailers, helping Aussies save hundreds of dollars on home and lifestyle products by cutting out the expensive middlemen and going directly to the manufacturers.We benchmark our products against high standards, and offer before & after sales customer service, and that’s why our customers keep coming back.
Location: ChinaMember since: 29 May 2019Seller: utopia_online
Top Rated Sellerutopia_online_store is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage costs
4.9
Postage speed
4.9
Communication
5.0

Seller feedback (1,552)

  • u***a (252)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good product, good price, quick delivery. Manual was missing in the package. But the seller was able to provide an online manual to fix this issue quickly. Very good service. High recommended.
  • 3***3 (219)- Feedback left by buyer.
    Past month
    Verified purchase
    This is an excellent chest of drawers package. Everything was really easy to assemble. I'm really happy with the result. Everything fit together as they should. It really looks lovely. And the seller is first class, very helpful, very considerate and quick to respond to questions. I would definitely buy more from them if needed. Top class seller!!!!! Would give ten stars if I could!
  • e***t (943)- Feedback left by buyer.
    Past month
    Verified purchase
    A1 +++ seller fast delivery great greenhouse and price packaged very well highly recommend
  • n***5 (16)- Feedback left by buyer.
    Past year
    Verified purchase
    I had a great experience with ALFORDSON. One product was delivered promptly, but another was missed. Their customer service resolved it quickly, issuing a refund without any hassle. Their professionalism and prompt response were outstanding. Highly recommend for their excellent service!
  • p***4 (304)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Refunded purchase - stock damaged when checked for quality so offered refund or wait till new stock arrived. All was clearly communicated even if slightly disappointing finding out after purchase.
  • e***x (1089)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This is the second time we have purchased this item and were not disappointed. One item only to mention, the weights box arrived broken however the weights were all intact and undamaged. Otherwise very happy with our purchase.

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