573K items sold
15K followers
Contact

This Store has no inventory available in your location

About us

vidaXL is an international online retailer where you can find whatever you need for your home, garden, garage and do-it-yourself projects. Our concept is based on offering a wide range of products that enable people to “live it up for less”.

Phone Number: 61279083317
Location: AustraliaMember since: 10 December 2011Seller: vidaxl-au
Top Rated SellervidaXL-AU is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months
Accurate description
4.7
Reasonable postage costs
4.9
Postage speed
4.9
Communication
4.9

Seller feedback (193,279)

  • -***r (212)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Awesome service, great communication, prompt reply, speedy delivery, great packaging, very happy 😊 Placed my order on 16 Dec and received on 19 Dec. Great product manual retractable awning, repeat order and repeat customer. Very affordable price . Will purchase from this shop again. Highly recommend
  • n***e (360)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Highly recommend. Love VidaXL outdoor furniture range. It did take a few hours to build but very impressed with how it looked in the end. Great quality and exactly as described in the picture. Delivered the next day. Was sent tracking notifications all the way to delivery. The delivery guy was also friendly. Packaging was very secure and all items was in the box including the screws etc. ⭐️⭐️⭐️⭐️⭐️
  • 9***9 (615)- Feedback left by buyer.
    Past month
    Verified purchase
    Excellent communication, always quick to reply, items packed very well, quality is exactly what I expected. Despite an issue with delivery which was not in any way the sellers fault, they were still always in communication with me throughout. Recommended seller in my eyes. Thankyou
  • i***a (1268)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    A+eBayer_Fast contact & post_Item almost as described but not as good as in the advertised image, I had to add extra foam to top and bottom cushions to get it looking similar to the image in the listing_Comfortable and now looks amazing_Recommended Seller_Thanks!
  • _***a (9)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As you can see from the description I was to believe I would be receiving 2x bedside tables. I only received 1. Contacted seller who were not helpful and are adamant that I should have only received one even though they advertised 2x for the quoted price! I contacted the seller again explaining that the item was falsely advertised and misleading. To this day I’ve received no reply and my issue remains unsolved.
    Reply from: vidaxl-au- Feedback replied by seller vidaxl-au.- Feedback replied by seller vidaxl-au.
    Dear Customer, Thank you for this review. We are sorry to hear that your experience was not as expected, and that you did not appreciate our service. We have contacted you in a private message to resolve this issue as s soon as possible and we look forward to hearing from you. Have a good day! Best regards, Maria, vidaXL
  • 8***g- Feedback left by buyer.
    Past 6 months
    Verified purchase
    BEWARE! Worst service. Cheap rubbish chairs that aren’t even straight & had to be assembled & disassembled, repacked huge box & had sent back freight & still no refund what a disgrace. I’m a pensioner and my refund was due a week ago. No response from seller and ignoring requests now. Give me my money back thieves!!! Items faulty so not my problem & law states you have to refund even before you get your rubbish returned to you. Cost me $80 to get have assembled disassembled & repackaged too!!
    Reply from: vidaxl-au- Feedback replied by seller vidaxl-au.- Feedback replied by seller vidaxl-au.
    Dear Madam / Sir, Thank you for taking you time to review your order. We are sorry to hear that your order was not as expected. We have contacted you in a private message regarding your review. Would you be so kind as to look at this message and get back to us when possible? We hope to hear from you again. Kind regards, Miklos / vidaXL