Seller contacted me after I purchased a grille to let me know the one in stock was defected.. offered a refund or gave option to wait 2-3 weeks for replacement from manufacturer. I opted to wait, seller was very communicative entire time. After a short 3 weeks my fj62 grille came nicely package and in great new condition, no blemishes. Would order from this seller again.
i***a (655)- Feedback left by buyer.
More than a year ago
Verified purchase
Bought product as advertised, waited and waited, no delivery. Contacted seller, stated he didn't have any tops for my vehicle, and wouldn't get any from supplier for more than a month, asked how he could advertise tops with "8 available", when none are available as he doesn't have any. Said he would pull the ad as it was false advertising, ad still up as of today. He's just a middle man, holding onto buyer's money for extended periods of time. Unacceptable. No ethics, doesn't act responsible.
Reply from: vintage4x4parts- Feedback replied by seller vintage4x4parts.- Feedback replied by seller vintage4x4parts.
The moment you asked us on the status we informed the product was in backorder from the manufacturer, we gave the timeline and asked you if you rather cancel and didnt get any reply. This product is fabricated in UK by exmoor trim, this was in the ad. We pulled the ad for this product do to the current timeline and delays, in normal circumtances this will ship directly from exmoor to you same day. We also already sent the full refund of your purchase. Sorry for the inconvenience this caused.
0***0 (75)- Feedback left by buyer.
More than a year ago
Verified purchase
Great communicator. Answered all questions i asked. Took some time to deliverer. It was packaged very securely.
m***c (55)- Feedback left by buyer.
More than a year ago
Verified purchase
Great communication, great seller. Everything came as promised even earlier than expected.
o***s (272)- Feedback left by buyer.
More than a year ago
Verified purchase
Thank you. Excellent item. Will buy again. A+++++ seller