Broken in half when delivered ??? See photo's... had to say positive in order to contact you immediately. Not waiting 7 days as per ebay system
l***0 (13)- Feedback left by buyer.
Past 6 months
Verified purchase
I ordered 3 of these but only recived one, to make this worse the one I recived had a crack all the way across and was on held together by one small bit. After contacting the seller they said they would refund me the two and send me a new one for the broken one. When this replacement come it was worse then the first and was completely snapped into two pieces. They do not ship with any protection only in a thin bag.
I am still yet to receive any kind of refund
Reply from: whitedew07- Feedback replied by seller whitedew07.- Feedback replied by seller whitedew07.
Hi dear,
We're sorry to hear you've had such a frustrating experience.Please drop our customer services team a message to let them know the details and we'll give a satisfactory resolution for you.
Follow-up from: l***0- Feedback followed up by buyer.- Feedback followed up by buyer.
Seller refused to refund me for my still broken item unless I removed this review. I started a return through eBay to get my refund but the seller would only give me a partial refund of £4.40 for an item that I payed nearly £13
They will not reply to any message I send them now
Avoid this seller!!!!!!
s***3 (332)- Feedback left by buyer.
Past 6 months
Verified purchase
Stunning quality. Great value. Excellent service. Thanking you.