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Big Blue Online

Big Blue Online

22K items sold
689 followers
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Big Blue Online
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Laptop Keyboards

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About us

An Ebay Top Power Seller for Remote Workforce products including New and Refurbished Laptops, Desktops, Tablets, and eGaming and eSports computer products and accessories. 99% of orders placed by 4pm EST ship same day from our on-site inventory. All products covered by 30-Day return policy and guaranteed by our 90-Day BigBlue warranty. New items listed DAILY so subscribe and get notified first.
Location: United StatesMember since: 03 November 2018Seller: bigblueonline
Top Rated SellerBig Blue Online is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive777- positive feedback in last 12 months
Neutral23- neutral feedback in last 12 months
Negative10- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage costs
5.0
Postage speed
5.0
Communication
5.0

Seller feedback (4,142)

  • j***n (540)- Feedback left by buyer.
    Past month
    Verified purchase
    Phone arrived broken (crushed) as seller uses zero protection shipping by using only a thin paper bag instead of a box like most phone sellers. However, there was no problem returning, and the refund was fast. Contacting the seller was blocked, so no other resolution was possible.
    Reply from: bigblueonline- Feedback replied by seller bigblueonline.- Feedback replied by seller bigblueonline.
    We're sorry to hear that the phone arrived damaged due to inadequate packaging. We appreciate your feedback and take it seriously as we continue to improve our shipping practices. Please note that contacting us is possible—if you're experiencing any issues, feel free to reach out through the platform’s messaging system or via our customer support. We're always here to help and find the best resolution for our customers.
  • t***e (293)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller! Knowledgeable and helpful w pre-purchase question. Prompt ship, product as described. Excellent packing and value. One of the best I've dealt with, highly recommended!
  • 4***2 (42)- Feedback left by buyer.
    Past month
    Verified purchase
    The seller send me the wrong 'used' item, dusty rusty junk parts of the PC case. The seller described as new opened box. They did not send me the replacement or the parts return. Rather forced to me to compromise by some discount. It is just an imposition of the seller's convenience not of me. Their advertisement is fake. They will send you used junk.Don't trust this seller.
    Reply from: bigblueonline- Feedback replied by seller bigblueonline.- Feedback replied by seller bigblueonline.
    Your order total was $43, yet you requested $79.89, which is well above what you paid. The incorrect part was sent due to a part number mix-up — a used item was shipped instead of the new one. As this was an international order, a return was not practical, so we issued you a full refund of the amount you paid. Requesting more than the order total is unreasonable and an attempt to misuse our business.
  • e***t (67)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived on time and very well packed, Item new as described in original HP packaging, exact working replacement power supply - Recommend this seller.
  • l***m (36)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This is a top notch seller. I had a problem with my item when it arrived but they speedily resolved it. Excellent quick and responsive customer service.
  • u***n (313)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great Price, Well Packed, Fast Delivery, Recommended Seller
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!397/1000