Just after a month of light usage the Delete key pops out of place, and won’t snap/lock into its original position.
Many other keyboards, I have used for many years without a problem.
TechyToysCentre replied, “unfortunately supply will not cover for any physical damage and your case will not be covered under manufacture warranty.”
This leaves me with zero support, whereas in my experience with other sellers, they will supply broken parts & continue support to resolve the problem.
e***r (229)- Feedback left by buyer.
Past 6 months
Verified purchase
Very comfortable and smooth to operate, worth the cost to avoid tennis elbow.
a***c (68)- Feedback left by buyer.
Past year
Verified purchase
Super fast delivery. All wrapped in plastic . Awesome keyboard at a good price. 😀
r***u (1336)- Feedback left by buyer.
Past 6 months
Verified purchase
The item was listed as brand new. However when it arrived it was a resealed box, small scratches, fingerprints and a worn finish, paid new price. It looked like a return of an item that had been lightly used for 3 months.
In the end I ve revised feedback due to the seller resolving the issue with minimum fuss with professional and courteous in communication, but please list condition correctly or use pictures that aren t stock photos from online if it s not brand new as it s still inconvenient.
Reply from: techytoyscenter- Feedback replied by seller techytoyscenter.- Feedback replied by seller techytoyscenter.
Thanks for your feedback! We will double check carefully and improve our quality service.
Follow-up from: r***u- Feedback followed up by buyer.- Feedback followed up by buyer.
I will add after the issue they were a no fuss seller, polite and immediately apologised, quick communication, organised a return without delay and issued a refund and didn't argue about it. They were consistent with details so given their good communication I feel their customer service redeems them by comparison to other sellers. Just a bit more attention to detail or actual product photos (not stock photos from online) would have sorted out the issues before they happen. Cheers.
0***g (96)- Feedback left by buyer.
Past month
Verified purchase
Seller very helpful, responded well. Great item. Thanks.