Was notified by the seller that the item would be out of stock for sometime and was offered a full refund or to wait till item was back in stock. I chose to have a full refund and they made the process very easy and I would be happy to purchase from them again.
t***7 (929)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described. Post office lost the package, arrived 7 March....hopeless
As ordered. There was a delay from the postal service but seller communicated this and resent very promptly before I even new there was a problem. Thank you. :)
i***i (239)- Feedback left by buyer.
Past 6 months
Verified purchase
Thank you I received my goods today, I much say the packaging was a massive overkill!! Can’t wait to try my purchase!!
e***s (78)- Feedback left by buyer.
Past year
Verified purchase
This is an excellent product and helps my cat enormously with her toiletting difficulties of hard dry stools with constipation. She has a much easier time now and things look more normal in the litterbox. The supplier was excellent when Australia Post delays occurred. They stepped in without my asking and organised an express delivery with Aus Post. I can't thank them enough. They were brilliant and communication was excellent. It's the Siamese in the picture.